Robotic Service Technician
Neura Robotics
Robotic Service Technician
Neura Robotics
Cognitive robots with perception, manipulation, collaboration
Hands-on first-line service for humanoids and robot cells
As Robotics Service Technician you are the first line of service on site: you keep robots and cells available, commission new units and make sure every fault is understood and documented.
You work with researchers, operators and engineers, learn how humanoid robots behave in daily use and help shape the service standard for all NeuraGym locations.
How you work
You are part of the gym service team (Level 1.1) and report to the Robotics Service System Engineer, who escalates design issues to the Business Unit product engineering team. The Robots & Cell Infrastructure team supports you with blueprints, standard processes and training.
Your mission & challenges
Your responsibilities, in order of priority:
1. Maintenance and repair
• Maintain and repair robots and cell infrastructure: mechanics, actuators, cabling, sensors and grippers
• Diagnose faults on site and fix what is within the first-line scope
• Run preventive maintenance and inspections following the service playbook
2. Commissioning
• Commission new robots and cells according to the blueprint and standard processes
• Run acceptance checks and hand over ready cells to the operators
3. Documentation and escalation
• Document every case on the robot lifecycle board: symptoms, steps taken, parts used and result
• Report design issues to the Robotics Service System Engineer with a clear, reproducible description
• Report recurring failures to the Robotics Service System Engineer, who passes them on to the Robots & Cell Infrastructure team and R&D
What we are looking for
Must-have:
• Vocational training or degree in mechatronics, electronics, mechanical engineering or a comparable field
• Several years of hands-on experience in maintenance, assembly or field service of robots, automation or complex machines
• Solid skills in mechanics, electrical wiring and basic electronics
• Structured troubleshooting approach and careful written documentation
• Good command of English; German is a plus
Nice to have:
• Experience with humanoid, mobile or collaborative robots
• Basic knowledge of Linux, networks and ROS
• Experience with commissioning and acceptance tests
• Experience with ticketing and lifecycle tools
Cognitive robots with perception, manipulation, collaboration
Neura Robotics builds cognitive robots for industrial and service settings, combining perception, manipulation, and human collaboration. It develops both the hardware and the software stack for Physical AI, creating robot platforms like MAiRA, MAV, LARA and MiPA along with training infrastructure. The system works by integrating sensing, decision-making, and manipulation capabilities on a hardware-software stack that can be deployed in large-scale production, with the company planning robots fleets and NEURA Gyms for ongoing training and improvement. What sets Neura Robotics apart is its end-to-end approach to Physical AI, including a focus on mass production, an established global deployment plan, and a broad ecosystem of strategic backers and partners that support scaling and international expansion. The goal is to enable worldwide deployment of its robot platforms and associated training infrastructure, turning physical AI into widely available industrial and service automation.
Explore more opportunities at Neura Robotics