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EVERIENCE

Internationale KI-gestützte Digital-Services-Beratung und Transformation

Salesforce Training Consultant

Full-TimePosted on 8/13/2026
No salary listed
Mid
Lyon, France
RemoteTraining delivery also involves in-person and field work throughout France.
TrainingCorporate & Technical Training

About the job

Requirements
  • Confirmed experience delivering training and change support related to Salesforce.
  • Strong proficiency with Salesforce Lightning, ideally including Sales Cloud, Service Cloud, Configure, Price, Quote, or Field Service.
  • Experience facilitating training for varied business-user populations.
  • Ability to work in multi-site environments and adapt quickly to field constraints.
  • Ability to gather user needs and connect them with IT and product teams.
Responsibilities
  • Deliver Salesforce training sessions in person, remotely, and directly in the field.
  • Adapt learning content to users’ levels, roles, and context.
  • Train users on Salesforce Lightning features and associated new processes.
  • Support users in the operational adoption of Salesforce.
  • Present functional changes, business impacts, and usage best practices.
  • Answer questions, identify blockers, and propose appropriate actions.
  • Provide enhanced post-training support to secure adoption.
  • Collect user feedback and identify difficulties encountered in the field.
  • Escalate needs, defects, and enhancement requests to project teams and feature teams.
  • Contribute to the Starlight program improvement backlog.
  • Help evolve training materials and pedagogical practices.
  • Prepare learning materials, practical exercises, and Salesforce demonstrations.
  • Manage training administration, including attendance records, reporting, user feedback, and satisfaction surveys.
  • Produce tracking information needed to manage the training program.
  • Participate in program rituals, including daily meetings, sit-downs, and refresh sessions.
  • Share best practices and contribute to knowledge capture.
  • Collaborate with other trainers to ensure a consistent experience nationwide.
Desired Qualifications
  • Knowledge of the insurance sector.
  • Experience with Sales Cloud, Service Cloud, Configure, Price, Quote, or Field Service.
  • Strong communication, pedagogical, autonomous, and service-oriented capabilities.

About the company

Everience Group ist eine internationale Beratungsgruppe für KI-gestützte digitale Services. Sie unterstützt Unternehmen bei digitaler Transformation, KI-Einführung und smarter Datennutzung, um das Geschäft gezielt zu verbessern. Das Angebot umfasst UX-Verbesserung, sicherer und effektiver Dateneinsatz, Entwicklung neuer digitaler Lösungen sowie Services von 1st/2nd-Level-Support, Beratung bis hin zu Conversational AI als Eingangskanal und Knowledge Management. Die Lösungen arbeiten durch enge Zusammenarbeit zwischen Mensch und Technologie: Technologien erweitern menschliche Fähigkeiten und verbessern Prozesse. Anders als Wettbewerber setzt Everience auf einen menschenzentrierten, symbiotischen Ansatz, weltweite Expertise und umfassende Services, einschließlich kostenloser Benchmarking-Angebote. Das Ziel ist, Menschen durch Technologie zu stärken und Unternehmen nachhaltig zu verbessern, indem KI menschliche Intelligenz ergänzt und die Leistungsfähigkeit steigert.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

Nanterre, France

Founded

2015

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Simplify Jobs

Simplify's Take

What believers are saying

  • The December 2025 CyberGrant Italy deal targets DORA, NIS2, and GDPR-heavy buyers.
  • Everience’s 2026 site refresh centers GenAI and intelligent workplace services.
  • 2024 turnover reached €280 million, proving scale across 1.2 million supported users.

What critics are saying

  • Everience still sells commoditized IT support; Accenture, Capgemini, and MSPs undercut pricing.
  • The November 2025 rebrand risks confusing Helpline customers and slowing renewals.
  • If AI services fail to differentiate quickly, margin compression becomes existential by 2027.

What makes EVERIENCE unique

  • Everience’s November 2025 Helpline rebrand unified 4,000 employees across six countries.
  • Its platform spans digital workplace, AI, cybersecurity, cloud, and device lifecycle management.
  • The December 2025 CyberGrant partnership embeds data protection directly into workplace workflows.

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Benefits

Health Insurance

Commuter Benefits

Meal Benefits

Employee Referral Bonus

Training Programs

Professional Development Budget

Company News

CyberGrant
Mar 6th, 2026
CyberGrant & Everience: Securing the Digital Workplace

CyberGrant and Everience: protecting the Digital Workplace. CyberGrant & Everience: Securing the Digital Workplace. CyberGrant & Everience: Securing the Digital Workplace -INTERVIEW Q: The partnership was announced just a few weeks ago. What's the strategic rationale that brought you to work together right now? Marco Gornati - CyberGrant The market is asking for solutions that protect data where it's actually used - on devices and in daily workflows. CyberGrant was built precisely to address this need, but scaling it requires a partner who manages the digital workplace and IT services end to end. That's exactly what Everience brings to the table. Andrea Rota - Everience Italia From its perspective, data security has become a structural component of cyber resilience. Cyber Grant Inc. manage complex, distributed, and often heavily regulated work environments. Integrating technologies like CyberGrant's allows Cyber Grant Inc. to strengthen information protection across the entire digital workplace lifecycle - without disrupting its clients' existing operational models. Q: Why is this collaboration relevant to management, not just IT or security teams? Andrea Rota Because digital workplace management has a direct impact on business continuity. Devices, users, and data are tightly interconnected. Protecting data means protecting the business - reducing the risk of disruptions and ensuring the reliability of the IT services that underpin every core process. Marco Gornati It also comes down to control and governance. Companies want to know where their data is, how it's being used, and how it's being shared. With Everience, Cyber Grant Inc. can bring that level of control inside an already established service model - avoiding siloed solutions that add complexity and cost. Q: Why is it so important to address digital workplace management and data protection together? Marco Gornati Because data follows the user and the device. If you only protect the infrastructure, you leave the most critical layer exposed. CyberGrant solutions work directly on files, documents, and endpoints - and that approach integrates naturally with the digital workplace management services Everience provides. Andrea Rota The digital workplace is the new corporate perimeter. Governing it means dealing not just with devices and IT support, but also with the security of the information that flows through it. This partnership was built to address that need in a structured way. Q: What role does artificial intelligence play in your shared vision? Marco Gornati AI allows Cyber Grant Inc. to automate content classification and protection, reducing human error and increasing policy precision. It's a key enabler for making data protection sustainable in complex, distributed environments. Andrea Rota For Everience, AI is an enabler of efficiency and resilience. When integrated correctly, it allows organizations to manage increasingly complex IT environments while maintaining service quality and security. The key is that it serves the process - not the other way around. Q: How do DORA, NIS2, and GDPR fit into the context of this partnership? Andrea Rota These regulations push companies to strengthen governance, control, and operational continuity. Digital workplace and IT service management must align with these requirements - especially in regulated industries. Marco Gornati On CyberGrant's side, native data protection, full auditability, and access control directly support these obligations. Compliance isn't an add-on. It's the natural outcome of a well-designed security model. Q: Which organizations stand to benefit most from this collaboration? Marco Gornati The partnership is clearly relevant to mid-to-large enterprises and organizations managing critical data and distributed work environments - but it doesn't stop there. More and more SMBs are facing the same challenges as large companies: hybrid work, sensitive data, regulatory requirements, and limited internal resources. For these organizations, having access to solutions that are both effective and simple to adopt and manage is essential. Andrea Rota SMBs are a central part of its strategy. Many of these companies are accelerating their digital transformation without dedicated internal security teams. With this partnership, Cyber Grant Inc. can offer small and medium-sized businesses a data protection and digital workplace model that's scalable, modular, and sustainable - one that grows with the business without introducing unnecessary complexity. Q: What will you focus on in the coming months? Andrea Rota Consolidating the joint offering and defining clear use cases for the Italian market. The goal is to deliver concrete value - not abstract messaging. Marco Gornati Cyber Grant Inc.'ll focus on bringing a clear, tangible joint offering to market - one that addresses real needs around data protection and operational continuity. The objective is to help companies reduce risk and increase control, without adding complexity.

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