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Syntronic

End-to-end product design, development, and production

Quality Engineering Specialist

Quality EngineeringPosted on Nov 11
Full-timeKanata, Ottawa, ON, Canada$80k - $90kIn-person

About the Job

Requirements

  • A diploma or degree in Quality, Manufacturing, Electronics, Engineering, or a related technical discipline, or equivalent practical experience.
  • At least 3 years of experience in quality assurance, quality engineering, manufacturing quality, or a similar role within a manufacturing environment.
  • Hands-on experience creating, owning, or significantly improving quality procedures, standards, inspection methods, control plans, or manufacturing quality processes.
  • Strong knowledge of IPC-A-610 and practical experience applying the standard to electronic assemblies; current IPC-A-610 certification is strongly preferred.
  • Experience working with Quality Management Systems and standards such as ISO 9001.
  • Experience owning non-conformances, Material Review Board activities, root cause investigations, and corrective or preventive actions through to closure.
  • Strong understanding of quality tools and structured problem-solving techniques.
  • Experience reviewing manufacturing documentation, engineering drawings, inspection criteria, and product requirements.
  • Ability to analyze quality data, identify trends, and develop practical process improvements.
  • Strong documentation skills, including creating clear procedures, work instructions, standards, and quality records.
  • Ability to take responsibility for quality issues, coordinate corrective actions, and follow through until resolution.
  • Strong analytical and problem-solving skills, ability to work independently, and ability to manage multiple priorities.
  • Strong communication skills and ability to work effectively with Production, Engineering, Supply Chain, customers, suppliers, and other stakeholders.

Responsibilities

  • Develop, create, own, and maintain quality policies, procedures, work instructions, inspection criteria, and control plans for manufacturing and quality activities.
  • Take ongoing ownership of quality processes after implementation, ensuring they remain effective, practical, current, and aligned with changing production and customer requirements.
  • Translate customer requirements, industry standards, engineering specifications, and internal needs into clear quality processes and measurable acceptance criteria.
  • Design and improve quality control methods for PCB assemblies, incoming materials, in-process manufacturing, and finished products.
  • Develop inspection plans, sampling approaches, quality checkpoints, and documentation requirements appropriate to each product or process.
  • Own quality issues from identification through investigation, containment, root cause analysis, corrective action, verification, and closure.
  • Lead the development and ongoing management of processes for non-conformances, Material Review Board activities, root cause analysis, corrective and preventive actions, and issue escalation.
  • Act as the quality point of ownership for recurring or complex manufacturing issues, coordinate appropriate teams, and ensure actions are completed effectively.
  • Establish methods for measuring product and process quality, including quality metrics, defect trends, recurring failure analysis, and process performance indicators.
  • Analyze quality data to identify systemic issues and develop preventive solutions rather than relying only on defect detection.
  • Develop and improve internal audit processes and support compliance with IPC-A-610, ISO 9001, and other applicable customer or industry requirements.
  • Work with Manufacturing and Engineering teams to identify quality risks during new product introduction, process changes, and production ramp-up.
  • Lead structured root cause investigations and ensure corrective actions address underlying issues and remain effective over time.
  • Develop supplier quality requirements and work with Supply Chain and suppliers to resolve quality issues and improve incoming material performance.
  • Review engineering drawings, specifications, customer requirements, and manufacturing documentation to ensure quality expectations are clearly defined and achievable.
  • Create and maintain quality documentation within the electronic Quality Management System, including procedures, forms, records, inspection criteria, and supporting evidence.
  • Support and take ownership of customer quality concerns, audits, corrective action requests, Certificates of Conformance, and other quality-related activities as required.
  • Provide technical guidance and training to inspectors, production employees, and other team members on quality standards, procedures, and newly developed processes.
  • Drive continuous improvement projects focused on reducing defects, improving process capability, strengthening quality controls, and increasing customer satisfaction.

Desired Qualifications

  • Experience in electronics manufacturing, PCB assembly, or contract manufacturing environments.
  • Experience with AS9100 or other regulated manufacturing quality standards.
  • Experience with quality tools such as FMEA, SPC, control plans, process capability analysis, or statistical problem solving.
  • Experience developing or improving inspection strategies for incoming quality, in-process manufacturing, and finished goods.
  • Experience with electronic Quality Management Systems such as ISO Express or similar platforms.
  • Experience supporting supplier quality, supplier corrective actions, or supplier development activities.
  • Professional quality certification such as ASQ Certified Quality Engineer, Certified Quality Auditor, or Certified Quality Improvement Associate.
  • Experience supporting new product introduction, process validation, or manufacturing process qualification.

About the Company

Syntronic

End-to-end product design, development, and production

Syntronic provides end-to-end product and systems development, production, and aftermarket services for technology-heavy industries. It supports the full lifecycle—from R&D and design to manufacturing and after-sales support—helping clients bring complex electronic products to market faster and more cost-effectively. Its strength lies in handling intricate board and chip design and large, technology-intensive projects, as demonstrated by the Ericsson-Ardesco IoT platform collaboration. The goal is to help engineers overcome design challenges and deliver reliable, high-quality electronics for large technology-focused companies.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Gävle kommun, Sweden
Founded
1983

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