P

praxipal

AI virtual receptionist for medical practices

Founding Sales Development Representative

Full-Time
€70k - €80k/yr+ Uncapped commission + VSOP participation
Entry
Berlin, Germany
In PersonFive days per week on-site in Berlin.
Sales & Account ManagementSales Development Representative

About the job

Requirements
  • You have already gained initial practical experience in direct customer contact, ideally in sales.
  • You communicate confidently in German and English, both written and spoken.
  • You want to work on-site in Berlin five days per week.
Responsibilities
  • Build the inbound lead-to-demo process and reliably convert inbound leads into booked demos.
  • Test messaging, develop processes, and determine what works best across phone, automation, and AI agents.
  • Build praxipal’s go-to-market motion from the ground up by developing playbooks and conversation guides that will become standards for the growing sales team.
  • Help build and scale a high-performing sales team and shape how praxipal sells in the future.
  • Find ways to reactivate leads that have been written off and recover their potential.
  • Follow up with leads through a multichannel system of phone calls, email sequences, and WhatsApp messages, with speed-to-lead as a core discipline.
  • Manage the pipeline, maintain the CRM, and measure and optimize lead-to-demo conversion using data.
Desired Qualifications
  • Initial practical experience in direct customer contact, ideally in sales.

About the company

PraxiPal builds Luna, an AI virtual receptionist for medical practice front desks. Luna handles patient calls with natural-language scheduling, cancellations, FAQ answers, and handoffs, and integrates with practice management systems so appointments appear in the real calendar under each clinic’s rules; it also offers a web console for call insights. The product currently targets dental and orthodontic practices, with plans to expand to other medical specialties, and the company has raised about $6.7 million including a October 2025 seed led by HV Capital to support broader rollout. The goal is to cut front-desk workload by automating routine calls and scale Luna across more specialties and practices through close software integrations and analytics.

Company Size

11-50

Company Stage

Seed

Total Funding

$6.7M

Headquarters

Berlin, Germany

Founded

2024

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Simplify's Take

What believers are saying

  • Solutio's February 2026 partnership exposes Luna to 3,500+ additional practices.
  • PraxiPal reported handling over 50 percent of calls at current practices.
  • The October 2025 seed from HV Capital financed broader rollout across Germany and Austria.

What critics are saying

  • Doctolib launched its own AI phone assistant in 2026, crushing pricing power.
  • Solutio controls charly; if it bundles a rival, PraxiPal loses distribution overnight.
  • Medical voice agents face compliance failures; one bad scheduling error can trigger practice churn.

What makes praxipal unique

  • Luna books, reschedules, and cancels directly inside charly with solutio, February 2026.
  • PraxiPal focuses first on dental front desks, where repetitive calls dominate staffing.
  • Its workflow ties phone automation to practice rules, not generic call-center scripting.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Unlimited Paid Time Off
  • Flexible Work Hours
  • Remote Work Options
  • Paid Vacation
  • Paid Holidays
  • Hybrid Work Options
  • Stock Options
  • 401(k) Retirement Plan
  • Performance Bonus

Growth & Insights and Company News

Headcount

6 month growth

4%

1 year growth

-7%

2 year growth

20%
Tech.eu
Oct 2nd, 2025
praxipal lands $6.7M to build the AI workforce for healthcare front desks

The AI receptionist Luna automates patient communications, handling over 50 per cent of calls at current practices and easing workloads amid healthcare staffing shortages.

Handelsblatt
Oct 2nd, 2025
Praxipal raises €5.7M for AI voice

Praxipal, a Berlin-based startup, is developing an AI voice system to handle calls and appointment requests in medical practices, aiming to reduce staff workload. The company has secured €5.7 million in its first funding round, with investments from HV Capital, Nebular, and HPI Ventures.