Illumination Health + Home

Illumination Health + Home

Homelessness health and housing

Chief Operating Officer

Full-Time
$210k - $230k/yr

+ Car allowance + 401(k) match

Expert
Bachelor's, Master's
Santa Ana, CA, USA
In Person

About the job

Requirements
  • A bachelor's degree is required in Healthcare Administration, Business Administration, Public Administration, Public Health, Nursing, Social Work, or a related field.
  • A minimum of ten years of progressively responsible executive leadership experience is required.
  • Demonstrated success leading large, complex healthcare, nonprofit, housing, behavioral health, or human services organizations is required.
  • Experience overseeing multi-site operations, large teams, and diverse funding streams is required.
  • A proven track record of operational transformation, organizational growth, and performance improvement is required.
  • Experience working with executive leadership is required.
Responsibilities
  • Partner with the Chief Executive Officer to execute the organization's strategic vision, growth initiatives, and long-term priorities.
  • Collaborate with the Chief Executive Officer, Chief Financial Officer, and Executive Leadership Team to align operational performance with organizational objectives and financial sustainability.
  • Translate strategic plans into operational initiatives with measurable outcomes and accountability structures.
  • Lead enterprise-wide implementation of strategic initiatives and organizational transformation efforts.
  • Establish key performance indicators and dashboards to monitor organizational effectiveness and drive data-informed decision-making.
  • Support the Chief Executive Officer in evaluating opportunities for organizational growth, partnerships, and expansion.
  • Provide executive oversight of operational functions across healthcare, housing, and supportive service programs.
  • Ensure consistent, high-quality service delivery that advances the organization's mission, values, and strategic goals.
  • Standardize and optimize systems, workflows, and processes to improve efficiency, scalability, and client outcomes.
  • Foster innovation and identify opportunities to expand impact and improve organizational sustainability.
  • Drive a culture of accountability and continuous operational improvement throughout the organization.
  • Ensure seamless integration between healthcare, housing, behavioral health, shelter, recuperative care, and supportive service programs.
  • Monitor operational performance, service outcomes, productivity measures, and quality indicators.
  • Ensure compliance with contractual and regulatory expectations.
  • Support development of innovative care delivery models that improve client outcomes and organizational effectiveness.
  • Advance integrated care approaches that improve health outcomes and housing stability.
  • Directly supervise Vice Presidents and designated operational leaders.
  • Build and maintain a high-performing leadership team through coaching, mentorship, accountability, and professional development.
  • Lead succession planning efforts and strengthen organizational leadership capacity.
  • Partner with the Chief Financial Officer to align operational strategy with financial goals and organizational sustainability.
  • Collaborate on budgeting, forecasting, resource allocation, workforce planning, and productivity management.
  • Monitor operational performance against financial targets and identify opportunities for increased efficiency.
  • Support long-term financial sustainability through strategic operational planning.
  • Collaborate with the Chief Financial Officer to support enterprise-wide quality improvement, compliance, and risk management initiatives.
  • Support audit readiness, corrective action planning, and performance improvement activities.
  • Drive operational excellence across all service lines.
  • Strengthen integration between healthcare and housing operations.
  • Improve efficiency, effectiveness, and client outcomes.
  • Build and develop a high-performing leadership team.
  • Successfully execute strategic priorities and organizational growth initiatives.
  • Strengthen accountability through measurable performance metrics.
  • Ensure compliance with regulatory, contractual, quality, and accreditation standards.
Desired Qualifications
  • A master's degree is preferred in Healthcare Administration, Business Administration, Public Administration, Public Health, Nursing, Social Work, or a related field.
  • Strong knowledge of Medicaid, CalAIM, managed care, healthcare operations, homeless services, housing systems, and regulatory environments is preferred.
  • Foster a culture of collaboration, transparency, innovation, accountability, and continuous learning.
  • Foster a culture of innovation, collaboration, accountability, and continuous improvement.

About the company

Illumination Health + Home

Illumination Health + Home

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Illumination Health + Home is a nonprofit health, housing, and homelessness-services provider. It delivers recuperative care, emergency and supportive housing, primary care access, and case management for people experiencing homelessness. Its programs serve individuals and families who need a stable place to recover, secure housing, or reconnect with health and social services. The organization combines clinical coordination, housing navigation, site operations, and community partnerships rather than treating health and housing as separate needs. Work spans care coordination, nursing support, housing navigation, behavioral health, facilities, food services, and program administration.

Company Size

201-500

Company Stage

Grant

Total Funding

$3M

Headquarters

Santa Ana, California

Founded

2008

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Simplify's Take

What believers are saying

  • The March 2026 Chef’s Table raised over $1.75 million for services.
  • The Richard Lehn Intergenerational Campus is slated to open in 2026.
  • IHH reported serving 2,329 medically vulnerable individuals in 2025.

What critics are saying

  • IHH depends on donations and gala fundraising; March 2026 dollars cover only near-term programs.
  • Santa Ana campus execution risk remains until the Richard Lehn opening stabilizes operations.
  • Public funding cuts from CalOptima or county partners would hit housing and care capacity fast.

What makes Illumination Health + Home unique

  • Orange County’s integrated homeless-care model combines housing, medical respite, behavioral health, and navigation.
  • It serves families, seniors, and TAY together at the Richard Lehn campus.
  • It runs the nation’s first Children & Families Recuperative Care Center.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Employee Assistance Program

Professional Development Budget

401K Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Growth & Insights and Company News

Headcount

6 month growth

↑ 9%

1 year growth

↑ 9%

2 year growth

↑ 9%
Mining Press Releases
Jul 16th, 2026
Illumination Health + Home creates joyful Carnival for families experiencing homelessness.

Illumination Health + Home creates joyful Carnival for families experiencing homelessness. Annual Carnival for Kids brought rides, entertainment, and connection to Orange County. SANTA ANA, Calif., July 16, 2026 (GLOBE NEWSWIRE) - Illumination Health + Home (IHH), an Orange County-based nonprofit disrupting the cycle of homelessness through integrated housing and healthcare services, hosted its annual Carnival for Kids on July 11, bringing together 400+ guests for a day of family-friendly fun. The free community event celebrates IHH's Children and Families Program, which provides emergency housing, recuperative care and trauma-informed services to families experiencing homelessness. Guests gathered at the Heritage Museum of Orange County for carnival rides, live music, clowns, magicians and food from Chef Troy Hashimoto of Branded by Compassion. IHH leaders and community partners - including CalOptima Health CEO Michael Hunn, Santa Ana Mayor Pro Tem David Penaloza, Santa Ana Mayor Pro Tem David Penaloza, and a representative from the Office of Congressman Lou Correa - offered remarks and presented IHH's 2026 Kids Champion Award, honoring an organization that has made a lasting difference for families experiencing homelessness in Orange County, to School on Wheels. "Carnival for Kids is a reminder that community and connection are essential to ending homelessness," said Dr. Pooja Bhalla, CEO of IHH. "When the community comes together, it gives people a sense of normalcy, and it allows us to keep expanding access to the housing, health care and critical services they need to rebuild their lives." The carnival reflects IHH's broader commitment to meeting families where they are. That same approach guides the Children and Families Program, which includes five Family Emergency Homes and one Children and Family Recuperative Care program for children with medical needs. Services include developmental and behavioral health screenings, counseling, connections to medical and behavioral health care, parenting education, and educational support - helping families address immediate needs while building toward stability and permanent housing. School on Wheels, founded in 1993, provides free one-on-one tutoring and mentoring to K-12 students experiencing homelessness across Southern California, working alongside families in shelters, motels, and temporary housing to keep children on track in school. "Education is one of the most powerful tools a child can have, and for students experiencing homelessness, support can change the course of their lives," said Maegan Mattock, Chief Regional Officer of School on Wheels. "We are honored to be recognized by an organization that understands how housing, health and education work together to give children a chance. Being part of Carnival for Kids is a reminder of what we can accomplish when we show up for children together." Community partners helped bring the day to life, including Fisher & Phillips, Extraordinary Lives Foundation, Second Harvest Food Bank, Civic Soul, Prospera Hotels, Karina's Backpack Project, Clinic in the Park/AAP-OC, West Coast University - OC CNSA, Highschool Inc. Academies Foundation, The Dragon Kim Foundation, and Girl Scouts of Orange County. About Illumination Health + Home Illumination Health + Home is a nonprofit 501(c)(3) organization that provides targeted, interdisciplinary services for the most vulnerable homeless adults and children to disrupt the cycle of homelessness. The organization provides a full continuum of care from street to home, including case management, medical coordination, behavioral health and substance use counseling, and housing navigation to our vulnerable clients in shelters/navigation centers, family emergency homes, recuperative care/medical respite facilities, and permanent supportive housing. To learn more, visit www.ifhomeless.org. Photos accompanying this announcement are available at: Illumination Health + Home Carnival for Kids. Illumination Health + Home Carnival for Kids face painting. Illumination Health + Home Carnival for Kids magician. Legal Disclaimer: EIN Presswire provides this news content "as is" without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.

Los Angeles Times
Dec 6th, 2024
Illumination Foundation, CalOptima Health partner to open care center for unhoused children

The Illumination Foundation partnered with CalOptima Health, an independent health system organized by the county of Orange that provides health insurance to low-income residents, among other services.

Stone World
Jan 19th, 2024
MSI and Shaw Happiness Foundation Partner with Illumination Foundation to Open Shaw Happiness Home

MSI and shaw Happiness Foundation partner with Illumination Foundation to open shaw Happiness Home.

RamaOnHealthcare
Oct 19th, 2023
CalOptima awards $52.3M to support local housing efforts – RamaOnHealthcare

CalOptima Health, the Medi-Cal managed care plan for Orange County, is awarding $52.3 million in grants to accelerate the creation of affordable and

Center for Health Care Strategies
Mar 24th, 2022
Ifhomeless partners with Molina Healthcare Inc.

Illumination Foundation, a non-profit that provides interdisciplinary services for adults and children experiencing homelessness in Southern California, operates a medical respite care program and partners with Molina Healthcare, a Medi-Cal (Medicaid) managed care plan, to address health-related social needs and provide stable shelter options for members experiencing homelessness.