Delaware Nation Industries

Tribal holding company, prime government contractor.

Alumni Records Specialist

Data EntryConfirmed live in the last 24 hours

Full-timeWashington, DC, USA$80k - $85kIn-person

About the Job

Requirements

A bachelor's degree is required.
At least one full year of specialized experience that provides the knowledge, skills, and abilities needed to perform the described responsibilities is required.
Basic familiarity with U.S. foreign policy and international educational and cultural exchanges is required.
Computer skills and proven experience with, or the ability to learn, Microsoft Office applications (Access, Excel, Outlook, PowerPoint, and Word), Adobe Creative Suite, email marketing tools, and Salesforce are required.
Experience gathering, interpreting, and synthesizing data to inform issues for management and other stakeholders is required.
Demonstrated knowledge or skills relating to global internet access and research capabilities are required.
Strong critical thinking and analytical skills are required.
Strong written and oral communication skills are required.
The ability to interact with people of all nationalities in a culturally sensitive manner is required.
The ability to multitask, prioritize, and deliver accurate work within targeted deadlines is required.
The ability to work as part of a team to accomplish tasks is required.
The ability to obtain and maintain a Secret-level security clearance is required.

Responsibilities

Track, verify, and update prominent alumni records.
Respond to inquiries about individual or thematic alumni records and compile reports.
Communicate with overseas and domestic users and provide customer support as needed.
Upload bulk data templates into the Alumni Contact Engagement System (ACES) database.
Merge duplicate records in the ACES database.
Track ACES programs, years, and points of contact.
Compare statistics from various sources and assist the ACES Database Manager in identifying data gaps and scheduling data requests.
Assist the ACES Database Manager with an annual review of ACES user accounts.
Update user accounts when the assigned post or office changes.
Participate in user training sessions and provide customer support.
Work with the technology team to facilitate and troubleshoot registration for the Exchange Alumni website.
Collaborate in developing materials and information campaigns for alumni and overseas missions to increase use of the Exchange Alumni website.
Coordinate development of content and user engagement for the Exchange Alumni website.

Desired Qualifications

Exposure to international educational and cultural exchanges or other types of international programming or activities is preferred.
Exposure to U.S. foreign affairs agencies and/or international organizations is preferred.

Alumni Records Specialist-540095

Delaware Nation Industries · Washington, United States · — · Posted 2026-10-28

Workplace: on_site

Department: AWSS

Description

The Office of Alumni Affairs of the Bureau of Educational and Cultural Affairs (ECA/P/A) provides resources to sustain engagement through support to U.S. Missions worldwide and outreach to almost 2.5 million exchange alumni in the United States and abroad. Our work strengthens U.S. government alumni identity, expands networks that benefit both Americans and international participants, and supports U.S. foreign policy objectives by maintaining relationships with this large group of influential people with firsthand knowledge of the United States. The office also manages the Exchange Alumni website (exchangealumni.state.gov), a global online community for alumni of U.S. government-sponsored exchanges programs.

Track, verify, and update prominent alumni records.
Respond to inquiries about individual or thematic alumni records and compile reports.
Communicate with overseas and domestic users and provide customer support as needed.
Upload bulk data templates into the alumni database – Alumni Contact Engagement System or ACES.
Merge duplicate records in the alumni database Alumni Contact Engagement System or ACES.
Track ACES programs, years, and POCs.
Compare statistics from various sources and assist the ACES Database Manager with identifying data gaps and scheduling data requests.
Assist the ACES Database Manager with an annual review of ACES user accounts.
Update user accounts that have changed post of assignment or office.
Participate in user training sessions and customer support.
Work with the technology team to facilitate and troubleshoot the registration process for the Exchange Alumni website.
Collaborate in developing materials and information campaigns for alumni and overseas missions to use in order to increase Alumni usage of the Exchange Alumni website.
Coordinate the development of content and user engagement for the Exchange Alumni website.

Requirements

A bachelor's degree
At least one full year of specialized experience, which provided the particular knowledge, skills, and abilities to perform the responsibilities of the position outlined above.
Basic familiarity with U.S. foreign policy and international educational and cultural exchanges.
Excellent computer skills, with proven experience in or the ability to learn the following applications:
MS Office (Access, Excel, Outlook, PowerPoint, Word)
Adobe Creative Suite
Email marketing tools
Salesforce
Experience gathering, interpreting, and synthesizing data to inform pertinent issues to management and other stakeholders.
Demonstrated skills or knowledge of global internet access and research capabilities.
Strong critical thinking and analytical skills.
Strong written and oral communication skills.
Ability to interact with all nationalities in a culturally sensitive manner.
Strong ability to also have a flexible, team-oriented approach to work.
Preference for exposure to international educational and cultural exchanges, or other types of international programming or activities.
Preference for exposure to U.S. foreign affairs agencies and/or international organizations.
Ability to multitask, prioritize and deliver high-quality, accurate work within targeted deadlines;
Ability to successfully work as a team to accomplish all tasks; and
Ability to obtain and maintain a security clearance at the Secret level.

Benefits

Benefits Include:

Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental
Matching 401K
Short- and Long-Term Disability
Pet Insurance
Professional Development/Education Reimbursement
Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits Include:

Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental
Matching 401K
Short- and Long-Term Disability
Pet Insurance
Professional Development/Education Reimbursement
Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas

Other Duties:

Salary Compensation: $80,000-$85,000

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Apply

Apply at Delaware Nation Industries

About the Company

Delaware Nation Industries

Tribal holding company, prime government contractor.

Delaware Nation Industries (DNI) acts as the economic development arm and holding company for Delaware Nation’s non-gaming subsidiaries that work with federal government clients as a prime contractor and system integrator. Its subsidiaries combine capabilities: DNI Emerging Technologies delivers cybersecurity, UAS, geospatial, R&D, and data solutions to government enterprises; Channel Blend provides campaign support and data-driven results; DNI HG, a joint venture, addresses federal data challenges with a specialized service model. The company differentiates itself by leveraging its tribal status as a governance and contracting advantage while offering a diversified, multi-domain prime contracting portfolio rather than a single service line. Its goal is to generate financial returns to ensure the Delaware Nation’s economic independence and prosperity while meeting federal partners’ missions through integrated, government-focused solutions.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: 2019

Recently Posted Jobs

Explore more opportunities at Delaware Nation Industries

See more jobs