Robert Bosch Venture Capital

Venture capital funding deep tech startups

Field Service Engineer/Executive - Hydraulic System

Equipment Field ServiceConfirmed live in the last 24 hours

Full-timeAhmedabad, Gujarat, IndiaNo salary listedIn-person

About the Job

Requirements

Strong troubleshooting and problem-solving skills related to hydraulic components, including axial piston pumps and motors, mobile control valves, and mobile hydraulic systems.
Effective communication and interpersonal skills for interactions with customers and source-plant teams.
Required knowledge and specialization in product fault finding, troubleshooting, assembly, disassembly, and testing, along with technical knowledge and adaptability.
Three to six years of relevant experience.
A Bachelor of Engineering or diploma in Mechanical Engineering.
Customer orientation, product knowledge, communication skills, and presentation skills.

Responsibilities

Attend to OEM and end-customer complaints for field and zero-kilometer issues, and close complaints in coordination with the Quality team.
Foster internal relationships with internal Service Organizations and other departments.
Provide prototype-validation sign-off for mobile applications such as compactors, backhoe loaders, excavators, concrete pumps, and other construction and mining equipment.
Meet service turnaround-time KPIs for closing customer complaints.
Handle warranty claims, including submission of 8D and Quad Chart reports and complaint closure.

Desired Qualifications

Experience in the hydraulics industry.

Job Description

Strong troubleshooting and problem-solving skills in hydraulic Component (Axial piston pump & motor, Mobile control valve & Mobile hydraulic system
Attend OEM & End Customer complaint for Field & Zero Km & close the complaint in coordination with Quality team
Fostering internal relationship with internal Service Organizations and other departments
Effective communication and interpersonal skills for interactions with customers and source plant teams
Proto-validation sign -off for various mobile applications like Compactors, Backhoe Loader, Excavator, concrete pump and other construction & mining equipment.
And attainment of KPIs Service TAT for closure of customer complaint.
Handling warranty claim management including submission of 8D, Quad chart -reports & closure of complaints

Qualifications

B.E. / Diploma (Mechanical) with 3-6 years of relevant experience

Should have below skill-set:

- Customer orientation, Products Knowledge, Communication Skills

- Presentation Skills

Additional Information

Knowledge / Specialization / Experience / Expertise
required in the areas like :

In-depth Products Knowledge (Fault finding, trouble shooting, assembly, dis-assembly,
Testing),Technical knowledge, troubleshooting skills, adaptability & Communication
skills

Preferred Industry - Hydraulics

About the Company

Robert Bosch Venture Capital

Venture capital funding deep tech startups

RBVC (Robert Bosch Venture Capital) is a global venture capital firm that backs early-stage deep tech startups in areas like energy efficiency, medical devices, and virtual/augmented reality. It supports companies with funding and access to Bosch’s network and resources to help them scale and bring innovations to market. Unlike traditional VCs, RBVC may purchase solutions for a proof-of-concept while allowing startups to keep their intellectual property, which speeds up development and lowers upfront costs. The firm earns money through equity investments and the eventual success of its portfolio. RBVC’s goal is to accelerate technological advances across multiple industries by connecting startups with Bosch’s ecosystem, customers (from medical centers to data centers), and global reach.

Company size: 201-500
Company stage: Not listed
Total funding: $3.8B
Headquarters: Frankfurt, Germany
Founded: 2007

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