Customer Success Manager
About the job
- Own ultimate responsibility for the customer’s renewal and expansion success by ensuring customers derive maximum value, utilize all their licenses, identify new opportunities, and collaborate with internal teams to achieve growth and increase the customer footprint.
- Partner with Cloud Success Technologists, also referred to as Technical Account Managers, to manage assigned enterprise accounts and ensure customer success.
- Lead C-level stakeholders toward identifying their Social Enterprise vision by evangelizing the capabilities of salesforce.com in sales productivity, service optimization, platform, and the Social Enterprise.
- Partner with the customer to establish a transformational Business Roadmap/Blueprint that achieves business goals.
- Network throughout an account from the C-level downward to achieve successful execution of the customer’s Blueprint.
- Develop a comprehensive understanding of the customer’s industry challenges and objectives and map features and associated business benefits to address their needs.
- Identify risks to customers achieving their stated business goals and develop risk mitigation plans.
- Serve as a customer advocate by driving industry best practices and the evolution of product and platform functionality, courses, and administrative services integral to customer success.
- Develop and maintain long-term relationships with stakeholders in the account portfolio by networking among customers, partners, and Amin.com.
- Contribute thought leadership and best practices internally and externally around business transformation.
- Deliver successful customers to the contract renewal cycle and, where necessary, support the renewals process to minimize customer attrition.
About the company
ViziRecruiter turns ordinary text job descriptions into branded visual formats that highlight a company’s culture, passion, and people. It integrates with existing recruitment workflows to improve candidate attraction and engagement. Instead of plain text, its visual descriptions use branding and imagery to tell a company story, making roles more attractive to high-quality candidates. The product works by taking standard job descriptions and converting them into visually appealing, branded layouts that can be shared with candidates across channels. Compared with traditional job postings, ViziRecruiter differentiates itself by emphasizing culture and team fit through visuals, making descriptions more informative and engaging. The company aims to help employers attract better talent faster by using visuals to communicate why a company is a good place to work.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Troy, Michigan
Founded
2016
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Simplify's Take
What believers are saying
- The careers page was updated September 4, 2026, showing active maintenance.
- Recent test postings across roles indicate ongoing experimentation with hiring infrastructure.
- Arlington, VA positioning can help access federal-contracting talent and agency-adjacent opportunities.
What critics are saying
- The site contains multiple fake jobs, signaling weak operational credibility and poor data hygiene.
- No funding, customers, or product announcements surfaced, making long-term viability opaque.
- If the portal is only a recruiting shell, the business is an existential placeholder.
What makes CMS Preparation Services unique
- CMS Preparation Services runs a Greenhouse/JazzHR-style careers portal with test-job artifacts.
- Its Arlington, VA footprint suggests a federal-services recruiting or staffing angle.
- The brand sits adjacent to CMS-related healthcare employment workflows, not consumer software.
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Benefits
Health Insurance
Parental Leave
Tuition Reimbursement
Professional Development Budget