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OMERS

Manages defined-benefit pension plan assets

Manager – Technology Strategy & Innovation

Business OperationsConfirmed live in the last 24 hours
Full-timeToronto, ON, Canada

About the Job

Requirements

  • A bachelor's degree in a relevant field and 6–10 years of experience in technology-driven roles.
  • Proven management experience in technology business partnering or a related function, with a customer experience focus and the ability to translate business needs into technology solutions.
  • Demonstrated program or workstream leadership, including integrated planning, dependencies, risks, decisions, governance and executive reporting across multiple stakeholders.
  • Practical AI literacy and the ability to explain chat versus agents, assess common solution patterns and make sound tool choices without requiring deep software-engineering expertise.
  • Experience designing and facilitating training, coaching or leadership sessions and driving change adoption with measurable participation, proficiency, usage and feedback outcomes.
  • Familiarity with enterprise architecture and IT governance frameworks, plus strong business acumen spanning strategy, operations, market dynamics and emerging technology trends.
  • Executive-level influence and communication, with the ability to translate technical concepts for nontechnical audiences, navigate ambiguity and build trusted cross-functional relationships.
  • Strategic thinking and problem-solving, independent sound judgment and resilience in complex situations; the ability to earn trust through data-based insights, results and influence.
  • Effective team leadership and a track record of leading technology teams and innovation initiatives.
  • Clear communication of technical concepts to non-technical audiences, with coaching, conflict resolution, relationship-building and influence management skills.

Responsibilities

  • Build strong stakeholder relationships and understand customer needs, challenges and business strategy to recommend technology solutions, improve engagement and influence decisions.
  • Develop and support customer technology strategies and roadmaps aligned to business objectives, assess emerging technology opportunities and advise leaders on business performance implications.
  • Drive customer success through proactive engagement, customer health metrics, issue response and liaison with technology teams, with a focus on value delivery.
  • Develop expertise in Data & Technology offerings to match products and services to customer needs.
  • Use an enterprise-wide understanding to identify trends and innovative solutions, anticipate the technology implications of business strategy and support informed leadership decisions.
  • Partner across Data & Technology and with the Technology Product and Services team to align innovative programs and investment-focused initiatives to evolving business needs.
  • Champion core technology programs and Data & Technology priorities, question established processes and share learning to strengthen continuous improvement and effectiveness.
  • Support learning and development for investment teams, focusing on AI platforms and tooling customized to their daily workflows and use cases.

Desired Qualifications

  • Familiarity with Capital Markets or Private Markets, including private equity, infrastructure private capital, ventures, financial markets, investment products and investment analytics.
  • Experience with one or more enterprise AI platforms, such as Microsoft 365 Copilot, Copilot Studio, Copilot Cowork, Claude or Gemini; mastery of every platform is not expected.
  • Experience with low-code automation, Power Automate, enterprise connectors or agentic workflows.
  • Experience supporting enterprise AI adoption, responsible AI practices, governance or value measurement.

About the Company

OMERS

Manages defined-benefit pension plan assets

OMERS administers pensions and manages investments for over half a million public-sector workers in Ontario, with offices in major cities worldwide. It funds retirements through member contributions and investment returns, maintaining member records and paying benefits as eligible. As one of Canada’s largest defined‑benefit plans by net assets (about C$138.2 billion as of Dec 31, 2024) with a history dating to 1962, it has a broad, multi-jurisdictional investment footprint. Its goal is to provide secure, sustainable retirement benefits for its members while growing the fund prudently to support long‑term financial strength.

Company size
Not listed
Company stage
Not listed
Total funding
$274.2M
Headquarters
Toronto, Canada
Founded
1962

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