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Heywood Hospital

Non-profit community hospital providing acute care

Food Service Aide - Food Services

Culinary & Kitchen ProductionPosted on Nov 10
Full-timeGardner, MA, USA$18 - $24.16In-person

About the Job

Requirements

  • Must be able to follow written instructions.
  • Must be capable of working in a busy environment.
  • Must have knowledge of weights, measurements, and basic mathematics.
  • Must be able to exert 20 to 50 pounds of force occasionally, 10 to 25 pounds frequently, and up to 10 pounds constantly to move objects.
  • Must frequently reach, handle objects, stoop, and distinguish differences in flavors and odors.

Responsibilities

  • Work in the patient tray assembly area, cafeteria, dish room, pot room, and food preparation areas; fill in for the grill cook and cold preparation person as needed; and perform general cleaning and stocking duties.
  • Interact with everyone in a friendly, courteous, and respectful manner, offer assistance, and find someone who can help when unable to assist directly.
  • Protect privacy and confidentiality while helping others maintain awareness.
  • Maintain a clean and safe hospital and a comfortable environment for patients and visitors.
  • Respond appropriately and immediately in emergency situations.
  • Maintain a safe and healthy environment for patients, visitors, and staff to maximize physical comfort and minimize risk and injury.
  • Comply with regulations to maintain accreditation and licensure, the Hospital Attendance and Tardiness Policy, and applicable hospital and department mandatory requirements.
  • Report incidents in a timely and effective manner.
  • For employees with direct patient contact, actively engage in, monitor, and enforce hand-hygiene compliance.
  • Work together with departmental teams and prioritize work according to changing customer needs.
  • Remove or arrange for immediate removal of safety hazards.
  • Keep equipment clean and in working condition, and ensure necessary materials and supplies are available for daily assignments.
  • Portion desserts; stock refrigerators with beverages and condiments; brew coffee; and stock service lines with disposables.
  • Prepare sandwiches according to patient menu choices and place cold food, beverages, condiments, and utensils on trays.
  • Portion hot food onto plates and place sandwiches and plate garnish on trays.
  • Unset food carts, clear the cafeteria conveyor belt, load dishes, glasses, and flatware into racks and feed them into the dish machine, then unload clean items and return them to service.
  • Record dish-machine wash and rinse temperatures at each meal and report improper temperatures to the supervisor.
  • Deliver floor stock and transfers to patient care units and other departments according to par levels or order forms, and deliver late trays as ordered.
  • Set up and deliver celebration meals to the Obstetrics Department as requested.
  • Clean and sanitize worktables, shelving, and storage cabinets according to the posted schedule.
  • Clean dish-room tables, work sinks, and utility carts after use.

Desired Qualifications

  • Prior healthcare food-service or restaurant experience is desirable.

About the Company

Heywood Hospital

Non-profit community hospital providing acute care

Heywood Hospital is a non-profit, community-owned acute care hospital in Gardner, Massachusetts, and part of the Heywood Healthcare system. It runs 134 beds and provides emergency, intensive care, orthopedics, maternity, inpatient and outpatient mental health, oncology, and advanced medical imaging through inpatient and outpatient services across its local network. It is governed by a local Board of Trustees and serves North Central Massachusetts and southern New Hampshire, with care delivered through a mix of hospital beds, clinics, and affiliated centers. Its goal is to maintain accessible, locally anchored healthcare with financial stability and local decision-making, following its 2023 Chapter 11 restructuring and 2024 re-emergence as a stand-alone entity under CEO Rozanna Penney.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Gardner, MA
Founded
1907

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