About Us:

Showpo is the Australian owned, global, social media led ecommerce brand, redefining fashion retail for the new generation.

Showpo was established in Sydney in 2010 from our Founder & CEO Jane Lu's garage. Fast forward to now, we have disrupted the traditional retail model, are a global fashion destination and one of Australia's home grown true global success stories. We pride ourselves on empowering women worldwide and being one of Australia's largest and most successful social media brands.

The Role:

This is an exciting, newly created and rare opportunity to take the commercial lead of an established, founder-led global fashion brand and have genuine impact on the next stage of our growth.

Working closely with our CEO (founder) and Executive Director, you'll own the commercial direction and execution of the business across Product, Marketing & Brand, Digital & eCommerce and Operations.

At the heart of this role is our product and customer proposition. You'll define what we sell, who we're selling to and how we bring it to market, ensuring Showpo continues to deliver fashion our customers love, at the right price and provide an exceptional customer experience from the first touch point through to order delivery.

You'll bring together our senior functional leaders behind one clear commercial strategy, balancing creative instinct with data, brand ambition with profitability, and long-term growth with day-to-day performance.

We're looking for a natural leader who is able to make impactful decisions, challenge thinking and take ownership of results.

You will:

Shape our product and customer strategy: Own and evolve Showpo's product proposition, using customer insights, trend intelligence and commercial performance to drive a compelling, differentiated assortment.

Drive global commercial performance: Take ownership of revenue, margin, inventory productivity and profitability across our key international markets, including Australia, the US and UK.

Lead our product-to-market engine: Bring Buying, Design, Planning, Creative, Marketing and Digital together to accelerate speed-to-market, identify emerging trends and create winning products.

Champion our brand: Ensure our brand, campaigns and customer experience remain culturally relevant, creatively strong and commercially effective.

Accelerate digital growth: Lead our eCommerce and digital performance strategy, driving profitable customer acquisition, retention, conversion and lifetime value.

Oversee operational excellence: Ensure our global supply chain, fulfilment partners and customer operations support a seamless customer experience and scalable growth.

Lead and develop exceptional teams: Inspire, coach and challenge senior functional leaders, building a high-performing, accountable leadership team.

Turn strategy into action: Establish clear priorities, make commercially sound decisions, remove barriers and ensure the business delivers against its ambitions.

Who are you?

You're an accomplished commercial leader with a strong product instinct, exceptional business acumen and the confidence to lead a fast-moving, founder-led business.
You understand what makes a consumer brand desirable, but you also know how to turn that desirability into sustainable commercial performance.
Significant senior leadership experience within fashion, retail, eCommerce or a fast-moving consumer business.
A proven track record leading multidisciplinary teams and senior functional leaders, with accountability for commercial performance and P&L outcomes.
Strong product, merchandising and customer proposition expertise, with the ability to identify trends, shape assortments and accelerate speed-to-market.
Deep understanding of digital commerce, customer acquisition, brand building and profitable growth.
Experience operating across international markets, ideally including the US and/or UK.
Strong financial and commercial judgement, with the ability to balance revenue growth, margin, inventory and customer experience.
The confidence to make decisions, challenge established thinking and work effectively alongside entrepreneurial founders.
A hands-on, solutions-focused leadership style, equally comfortable setting strategy, reviewing product ranges and getting into the trading numbers.

What's in it for you?

Genuine ownership and influence: A senior leadership role with real decision-making authority and accountability for business performance.

Direct access to our founders: Work closely with ambitious, entrepreneurial leaders who value fresh thinking, commercial challenge and action.

Global impact: Shape the product, brand and commercial strategy across multiple international markets.

A creative, fast-paced environment: Where great ideas are encouraged, decisions move quickly and your contribution is visible.

The opportunity to build: Develop talented leaders, strengthen how we operate and help position Showpo for its next phase of growth.

Perks?

Hybrid work environment - office days in our brand new Waterloo offices!
50% staff discount, monthly staff sample sales, dog-friendly office, plus discounts at places such as Peaches Pilates studios and Event Cinema!
Paid parental leave
Showpo paid 24/7 GP access through our Updoc employee healthcare benefit! (Including prescriptions and referrals sent straight to your phone)
Enjoy financial advice and discounts through our Commbank Workplace Banking Program
Have Fun: We live by this value and make the time to celebrate our team through recognition programs and social events
Plus: brekkie bar, Showpo Coffee Club, Showpo Wellness Club
What matters to us - we support The Hunger Project through our donations, staff sample sales, yearly edits and awareness.
We were recently the first ever business in Australia to gain our "Endometriosis friendly" workplace accreditation through Endometriosis Australia ensuring we further support our employees health needs

Please note we are open to overseas applicants with relocation and visa support available for the right candidate.

Are you our new General Manager? Click "Apply" to find out more!

At Showpo we are committed to fostering an environment where everyone can belong and be their authentic selves. We strive to craft a culture that reflects the diversity of our customer, where our differences make us stronger and help us become better humans. We celebrate our people and support them, ensuring we’re a workplace welcoming to all, where everyone can bring their whole selves to work. We are on a journey and sometimes might make mistakes, but we are committed to learning, growing and backing up these words with positive action.

Showpo

General Manager

About the Job

Requirements

Responsibilities

You will:

Who are you?

What's in it for you?

Perks?

About the Company

Showpo

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