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CSL

Develops and delivers biotherapies and vaccines

Head of Operational Excellence

Business OperationsConfirmed live in the last 24 hours
Full-timeLiverpool, UKNo salary listedIn-person

About the Job

Requirements

  • A degree qualification in Engineering, Science, Business, or a related discipline.
  • Six or more years of experience leading Operational Excellence, Continuous Improvement, or Business Transformation initiatives and delivering measurable business outcomes within complex operational environments.
  • Experience within pharmaceutical, biotechnology, or highly regulated manufacturing environments.
  • Effective leadership capability with experience leading and developing teams.
  • Advanced analytical, problem-solving, and process improvement expertise.
  • Experience as a change practitioner.
  • Senior team leadership experience.

Responsibilities

  • Develop and execute the site's Operational Excellence roadmap aligned to business strategy.
  • Drive organisational focus on critical metrics and outcomes.
  • Build and grow a culture of continuous improvement by upskilling employees and creating a lean culture across the Liverpool organisation.
  • Own the deployment of the CSL Operating System at site level, including agreeing improvement plans and managing the maturity assessment process.
  • Facilitate Lean events, value stream improvements, and structured problem-solving activities.
  • Ensure robust governance, benefits tracking, and sustainable implementation of improvements.
  • Establish meaningful KPI frameworks and performance reporting.
  • Analyse operational data to identify trends, risks, and improvement opportunities.
  • Drive root cause analysis and corrective actions to address systemic issues.
  • Lead the adoption of strategic change initiatives across the site and strengthen understanding of how change affects day-to-day operations.
  • Lead the annual Site Strategic Planning process.
  • Foster accountability, collaboration, innovation, and continuous learning with local and global colleagues.
  • Lead, develop, and engage the Operational Excellence team to build capability and deliver business outcomes.
  • Act as a trusted advisor to the Site Leadership Team by coaching and developing leaders in Operational Excellence principles and influencing decisions through data-driven insights, structured problem solving, and change leadership.

Desired Qualifications

  • An advanced qualification such as an MBA, MSc, or equivalent.
  • Lean Six Sigma Black Belt; Green Belt is desirable.
  • Credible Lean and Six Sigma subject matter expertise.
  • Formal project management training, ideally with certification.
  • Excellent stakeholder engagement, influencing, and communication skills.
  • Superb written and verbal communication skills and the ability to drive results in cross-functional teams.
  • Extensive experience successfully leading and facilitating workshops.

About the Company

CSL

Develops and delivers biotherapies and vaccines

CSL is a global biotechnology company that develops and delivers biotherapies and influenza vaccines. It focuses on plasma-derived and recombinant therapies for rare and serious diseases and sells to healthcare providers, hospitals, and governments across the Americas, Asia Pacific, and Europe. Its product range includes treatments for rare diseases, influenza vaccines, and antivenoms, produced through its R&D, manufacturing, and distribution operations. CSL differentiates itself by offering the broadest portfolio of plasma-derived and recombinant therapies and by leveraging its global footprint and emphasis on diversity to reach diverse markets. The company’s main goal is to save lives and protect health by expanding access to high-quality therapies and vaccines worldwide.

Company size
10,001+
Company stage
IPO
Headquarters
Parkville, Australia
Founded
1916

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