Rhenus

Global freight, warehousing, logistics provider

Air Import Coordinator

Logistics & TransportationPosted on Nov 12

Full-timeMcDonough, GA, USANo salary listedIn-person

About the Job

Requirements

At least 2 years of hands-on air freight forwarding experience, with a strong focus on import operations.
Demonstrated experience independently coordinating air import shipments from pre-alert through final delivery.
Strong knowledge of Master and House Air Waybills, arrival notices, import documentation, cargo release processes, Incoterms, and international air shipping procedures.
Knowledge of U.S. air import requirements, customs clearance processes, and applicable advance cargo reporting requirements.
Experience coordinating with customs brokers, airlines, ground handling agents, overseas agents, truckers, and warehouses.
Understanding of airline and terminal storage charges, cargo availability deadlines, and other air import-related accessorial charges.
Strong communication and customer service skills, with the ability to build relationships across internal and external stakeholders.
Strong organizational and time management skills, with the ability to prioritize multiple shipments in a fast-paced environment.
Strong attention to detail and accuracy, particularly in preparing shipping documentation and managing operational records.

Responsibilities

Coordinate air import shipments from pre-alert through customs clearance and final delivery, including consolidated and direct shipments.
Monitor flight schedules, arrival dates, shipment milestones, cargo availability, and airline and terminal release status.
Review and process import documentation, including Master and House Air Waybills, commercial invoices, packing lists, arrival notices, and other required shipping documents.
Coordinate with customers, airlines, ground handling agents, customs brokers, truckers, warehouses, overseas agents, and origin offices to ensure timely clearance, cargo release, and delivery.
Ensure required shipment information and documentation is provided for U.S. air import and customs processes, including applicable advance cargo reporting requirements.
Track shipments throughout the transportation cycle, communicate status updates, and resolve flight delays, documentation issues, customs holds, discrepancies, and service exceptions.
Prepare and distribute arrival notices and required documentation to customers, customs brokers, consignees, and other parties.
Monitor airline and terminal storage deadlines, cargo availability, and potential storage and other accessorial charges.
Maintain complete and accurate shipment files within the freight forwarding/TMS system in accordance with company standards.
Review airline and vendor invoices, reconcile shipment costs, and ensure accurate and timely customer billing.
Support quotations, rate requests, and commercial activities as required.
Coordinate cross-trade shipments and collaborate with Rhenus offices and partners globally.
Work with Sales, Finance, and Operations to ensure a seamless customer experience.

Desired Qualifications

Experience with time-critical shipments, cross-trade shipments, and international agent coordination.
Dangerous Goods certification or experience handling hazardous air cargo under IATA requirements.
Experience using freight forwarding/TMS platforms; CargoWise experience.

What You Can Expect:

Coordinate air import shipments from pre-alert through customs clearance and final delivery, including consolidated and direct shipments.
Monitor flight schedules, arrival dates, shipment milestones, cargo availability, and airline/terminal release status.
Review and process import documentation, including MAWBs/HAWBs, commercial invoices, packing lists, arrival notices, and other required shipping documents.
Coordinate with customers, airlines, ground handling agents, customs brokers, truckers, warehouses, overseas agents, and origin offices to ensure timely clearance, cargo release, and delivery.
Ensure required shipment information and documentation is provided for U.S. air import and customs processes, including applicable advance cargo reporting requirements.
Track shipments throughout the transportation cycle, proactively communicate status updates, and resolve flight delays, documentation issues, customs holds, discrepancies, and service exceptions.
Prepare and distribute arrival notices and required documentation to customers, customs brokers, consignees, and other parties.
Monitor airline and terminal storage deadlines, cargo availability, and potential storage and other accessorial charges.
Maintain complete and accurate shipment files within the freight forwarding/TMS system in accordance with company standards.
Review airline and vendor invoices, reconcile shipment costs, and ensure accurate and timely customer billing.
Support quotations, rate requests, and commercial activities as required.
Coordinate cross-trade shipments and collaborate with Rhenus offices and partners globally.
Work closely with Sales, Finance, and Operations to ensure a seamless customer experience.

What You Bring:

2+ years of hands-on air freight forwarding experience, with a strong focus on import operations.
Demonstrated experience independently coordinating air import shipments from pre-alert through final delivery.
Strong knowledge of Master and House Air Waybills (MAWB/HAWB), arrival notices, import documentation, cargo release processes, Incoterms, and international air shipping procedures.
Knowledge of U.S. air import requirements, customs clearance processes, and applicable advance cargo reporting requirements.
Experience coordinating with customs brokers, airlines, ground handling agents, overseas agents, truckers, and warehouses.
Understanding of airline and terminal storage charges, cargo availability deadlines, and other air import-related accessorial charges.
Experience with time-critical shipments, cross-trade shipments, and international agent coordination is an asset.
Dangerous Goods (DG) certification or experience handling hazardous air cargo under IATA requirements is an asset.
Experience using freight forwarding/TMS platforms; CargoWise experience is an asset.
Excellent communication and customer service skills, with the ability to build strong relationships across internal and external stakeholders.
Strong organizational and time management skills, with the ability to prioritize multiple shipments in a fast-paced environment.
Exceptional attention to detail and accuracy, particularly when preparing shipping documentation and managing operational records.
Attention to Detail and Accuracy a must: Strong attention to detail required for documentation and day-to-day tasks.
A proactive, team-oriented mindset with strong problem-solving skills and a commitment to delivering exceptional customer service.

About the Company

Rhenus

Global freight, warehousing, logistics provider

Rhenus coordinates road, air, and ocean freight, contract logistics, warehousing, and port and inland waterway services from hundreds of locations worldwide to move goods for customers across many industries. By combining multimodal transport with warehousing and value-added services, it offers end-to-end supply chain solutions that include inventory management and distribution. Its global footprint and broad service mix, along with being part of the Rethmann group, lets it deliver integrated logistics with industry-specific expertise. Its goal is to help customers move and manage goods efficiently and reliably worldwide, optimizing supply chains and connecting producers with markets.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Holzwickede, Germany
Founded: 1912

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