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PSI CRO

Global CRO delivering on-time patient enrollment

Site Management Associate

Clinical Research OperationsPosted on Nov 9
Full-timeBangkok, ThailandNo salary listedHybrid

About the Job

Requirements

  • A college or university degree in Life Sciences is required.
  • Prior administrative experience is required; experience in an international setting is preferred.
  • The role requires the ability to speak Thai, Japanese, and English.
  • The candidate must possess JLPT N2 level and/or demonstrate experience working with a Japanese company or Japanese stakeholders where business-level Japanese communication was required.
  • The candidate must have organizational and planning skills, problem-solving abilities, flexibility, attention to detail, and the ability to multitask effectively in a fast-paced environment.
  • The candidate must be team-oriented and have customer service and interpersonal skills.

Responsibilities

  • Maintain databases and tracking systems.
  • Serve as the primary site contact point for vendors, study supplies, and access management.
  • Compile, procure, process, and file documents and information.
  • Communicate with company departments and external parties.
  • Serve as a communication point for investigative sites participating in clinical research projects.
  • Coordinate site-specific query resolution, project training, and access to vendor-related systems for site teams.
  • Ensure proper administration of site and vendor payments.
  • Receive and route all mail and incoming calls.
  • Assist with meeting arrangements.
  • Prepare draft agendas and minutes for project meetings.

Desired Qualifications

  • Prior administrative experience in an international setting is preferred.

About the Company

PSI CRO

Global CRO delivering on-time patient enrollment

PSI CRO is a global contract research organization that handles clinical trials for multiple therapeutic areas, with a focus on enrolling patients on schedule and delivering studies on time. Its services span feasibility assessments, trial planning, site selection, patient recruitment, and multi-continent trial execution across 50+ countries, backed by medical doctor resources dedicated to accurate timeline predictions. Unlike many CROs, PSI emphasizes predictable enrollment and on-time project delivery, aiming for high client satisfaction and repeat business through a pragmatic, no-nonsense approach. The company’s goal is to be regarded as the best CRO in the world by both clients and employees, achieved through reliable timelines, strong execution, and low staff turnover.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Switzerland
Founded
1995

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