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RHA Health Services

Community-based disability and behavioral health services

Family Partner

Case Management & AdvocacyPosted on Nov 9
Full-timeNo salary listedHybrid

About the Job

Requirements

  • Must have lived experience as a primary caregiver for a child who has or had mental health or substance use disorders, or an intellectual or developmental disability, and experience navigating child- and family-serving systems and teaching involved family members.
  • A bachelor's degree in a human services field from an accredited university and one year of experience working with the target population; or an associate degree in a human services field from an accredited school and two years of experience working with children, adolescents, or transition-age youth; or a high school diploma or GED and at least four years of experience working with children, adolescents, or transition-age youth.
  • Must hold, or be in the process of obtaining, a National Certification in Family Partner.
  • Must complete criminal background screening, registry checks, drug testing, education verification, and other credentialing based on position requirements.
  • If driving is required to transport individuals, must provide proof of a driver's license, driver's insurance, and a vehicle.

Responsibilities

  • Participate in family care planning meetings and processes for families served, including with DSS, schools, DJJ, medical, behavioral health and substance use agencies, courts, and probation.
  • Use firsthand experience and system-of-care values and principles, and recommend best practices based on current state and national data.
  • Teach and model alternative skills and attitudes for parenting and interacting with children, adolescents, emerging adults, and community providers offering services.
  • Help families navigate available systems of care by providing information about admission criteria, treatment options, and possible barriers through a strength-based lens.
  • Advocate for individual and family needs with available agencies and organizations that offer support and treatment, while teaching family members to advocate for themselves.
  • Communicate with the rest of the MORE team about the current service plan, resource needs, and goals met.
  • Attend seminars and meetings when available, maintain knowledge by reading current articles and books, and participate in continuing education through scheduled in-service training.
  • Serve as an advocate for consumers within the facility and the community.

About the Company

RHA Health Services

Community-based disability and behavioral health services

RHA Health Services provides community-based health and support services for people with disabilities and health challenges across Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee. Its offerings include disability supports, behavioral health counseling, substance use treatment, crisis intervention, and specialized Deaf and Hard of Hearing services, delivered through a person-centered, outcome-focused care model. Services range from supported living and outpatient care to vocational rehabilitation and 24/7 crisis response via facility-based centers and mobile teams, all designed to fit individual needs. The company differentiates itself through formal accreditations (CARF for substance use, CQL), a strong emphasis on accessibility and community inclusion, and growth through acquisitions like Howell Support Services. Its goal is to improve independence and quality of life for people it serves by tailoring supports and expanding access to care.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Asheville, NC
Founded
1989

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