Road Freight Agent

Job Description

• Ensure smooth and timely freight process flow 

• Ensure accurate and timely data entry into our operational system 

• Track and Trace Transcon Files and reporting 

• Use export Transcon Workflow on daily basis 

• Ensure accurate and timely client and vendors billing. 

• Ensure delivery of freight and timely clearance when applicable 

• Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards. 

• Contribute to maintain good relationships with suppliers  

• Meet compliance at all times to regulations internal and external in accordance with government regulations. 

• Understand department process flow, and looking for best practices to improve operational efficiency and productivity 

• Ensure all customers standard operating procedures in place and updated in the DLSOPs 

• Meet KPI standards in accordance with the Company’s procedures  

• Network communications, timely responses to emails and requests (internal and external) 

• Escalation of problems to Management when necessary 

• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.   

Qualifications

• Basic local regulatory knowledge for compliance 

• Global Logistics Industry knowledge 

• Hazardous materials certification (preferred) 

Skills: 

• Pro-active, strong organizational skills. 

• Good computer skills (Excel, Word) 

• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. 

Additional Information

• 23 Days holiday
• Private Medical Insurance
• Dental and Optical cover
• Employee Stock Purchase Plan 
• Training and Personnel Development Program
• EAP

Successful Candidate must be eligible to work within the UK