Accounts Receivable Cash Applications Associate

ERM is the world’s largest specialist sustainability consultancy, with more than 50 years of experience helping organisations navigate complex environmental, social, and governance (ESG) challenges. We bring together a diverse and inclusive community of experts across regions and disciplines, fostering collaboration, professional growth, and meaningful global exposure. As a people-first organisation, ERM values well-being, career development, and the power of collective expertise to drive sustainable impact for our clients — and the planet.  

ERM Global Delivery Centre (GDC) 
We Deliver. We Synergise. We Innovate. 
The Global Delivery Centre (GDC) in Gurugram is ERM’s global operating backbone. It delivers business enablement services in Finance, HR, IT, and Commercial Operations to ensure ERM’s global business runs seamlessly, efficiently, and consistently. 
At the GDC, you will: 
• Be part of a hub that ensures ERM’s business continuity worldwide. 
• Collaborate with colleagues across geographies to support global operations. 
• Drive consistency, compliance, and efficiency in core functions. 
• Work with digital, automation, and AI-enabled tools to optimise how ERM operates. 
• Work in shifts where required, depending on the role. As processes mature and automation increases, reliance on shifts will reduce. 

Why This Role Matters?

The Accounts Receivable (AR) team at ERM is a function that resides within the Finance Department, responsible for closely partnering with client AP teams, ERM consultant teams, and other ERM Finance to ensure timely and accurate reconciliation, processing, and collection of project invoices. This highly critical team ensures quality in cash flow management for ERM to achieve its financial objectives, including DSO.

ERM is seeking an Accounts Receivable Associate, who will fulfill the day-to-day collection activities of progressing invoices through invoice life cycle from confirmation of receipt to payment.

What You'll Bring:

Required Skills

·       Strong accuracy and attention to detail.

·       Good analytical and problem-solving skills.

·       Ability to interpret remittances and resolve payment discrepancies.

·       Proficient written and verbal communication skills.

·       Strong time management and ability to meet daily deadlines.

·       Collaborative mindset and ability to work with Collections, Billing, and AP teams.

·       Process-oriented with a focus on data integrity and compliance.

Qualifications

Bachelor’s degree in Finance, Accounting, Business Administration, or related field (or equivalent experience).

3-5 years in Cash Applications or AR/O2C preferred.

Strong Excel and ERP skills.

Availability to work on a 2nd shift schedule.

Ability to work in-office during onboarding, with a transition to hybrid (3 days per week in-office) thereafter.

Key Responsibilities:

·       Apply all incoming payments (wire, ACH, cheque, lockbox) to customer accounts.

·       Reconcile daily bank statements and resolve unapplied/unidentified cash.

·       Match remittances to payments and ensure accurate invoice allocation.

·       Investigate short payments, overpayments, and deductions.

·       Coordinate with Collections, Billing, and AP teams to resolve discrepancies.

·       Maintain and support accurate month-end reconciliations.

·       Prepare daily and weekly cash application reports.

·       Ensure compliance with internal controls and contribute to process improvements.