Italy Account Manager

Job Description

About the role

As AUTODOC Marketplace continues to expand across Europe, the Italian market offers significant opportunities for growth. Our focus is on strengthening our seller network, expanding our product assortment and addressing gaps in key automotive categories. Building strong, long-term relationships with sellers is essential to achieving these ambitions and helping our partners grow their businesses across European markets.

To achieve this goal, we are hiring an Italy Account Manager. You will identify new business opportunities, engage high-potential sellers and support their onboarding and ongoing performance, ensuring they can successfully grow their presence on our platform.

As part of our Marketplace team, you will work closely with colleagues across different functions to improve seller performance, strengthen our product offering and contribute to gross merchandise value (GMV) growth. You will also support sellers in exploring cross-border opportunities, helping them expand beyond their domestic market.

This is an opportunity to take ownership of your seller portfolio, develop your commercial expertise and make a meaningful contribution to the growth of an expanding European marketplace.

What you will do

• Identify, approach and onboard high-potential sellers, building long-term, trust-based partnerships.
• Manage and optimise a portfolio of sellers, focusing on priority product categories and identified assortment gaps.
• Support sellers in expanding their business across European markets through cross-border trade opportunities.
• Guide sellers through the onboarding process, ensuring data accuracy, competitive pricing and catalogue compliance.
• Monitor seller performance, identify opportunities for improvement and help resolve operational challenges in collaboration with internal teams.
• Maintain an accurate and up-to-date pipeline in HubSpot, documenting seller interactions and progress.
• Collaborate with Category Development Management and other internal stakeholders to align category priorities, improve assortment quality and support marketplace growth.

Qualifications

What you bring to the role

• Native-level Italian language proficiency and professional working proficiency in English. Additional languages are an advantage.
• Two to four years of experience in account management, partner management or business development, ideally within e-commerce, marketplaces or retail.
• Proven ability to build and maintain strong commercial relationships, with excellent communication and negotiation skills.
• Strong organisational and prioritisation skills, with a structured approach to managing commercial activities and seller relationships.
• An analytical and results-driven mindset, with the ability to use data and reporting tools to assess performance and identify opportunities for improvement.
• Knowledge of automotive product categories is a strong advantage, alongside the ability to quickly develop expertise in new categories.
• Experience in cross-border sales or international e-commerce is an advantage.
• A collaborative and proactive approach, with the ability to work effectively across teams and contribute to shared business goals.

Additional Information

What do we offer?

• Competitive salaries based on your professional experience
• Fast growing international company with stable employment
• Annual vacation of 25 working days and 1 additional day off on your birthday
• Day off on Municipality day and Carnaval 
• Meal Allowance (8 euros per working day) 
• Fidelidade Healthcare Plan (Comprehensive health coverage with the option to include your partner and children at discounted rates).
• Mental Wellbeing Program through the OpenUp platform
• AUTODOC corporate discount for purchasing car parts at special rates for personal use
• Exclusive retail discounts via our ‘Benefits at Work’ portal 
• Learning & Development (over 650 courses on soft and hard skills on our e-learning platform) 
• Free English and German language classes (after probation period)

This job was posted on 27/10/2026, and is considering applications up to 6 weeks from this date.