W

WVU Medicine

Academic health system

HVI Care Assistant

Full-Time
No salary listed
Entry
Morgantown, WV, USA
In Person
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • A high school diploma or equivalent is required.
  • Graduation from a Medical Assistant Program or the Med Ed Program, or one year of clinical experience, is required.
  • Basic Life Support certification must be obtained within 30 days of hire.
  • A state criminal background check and, if applicable, a federal background check are required for regulated areas.
  • The role requires the ability to lift and carry materials and equipment weighing 40 pounds or more, stoop, reach, stand, walk, and move materials.
  • The role requires the ability to position or lift patients and to stand or walk for 4 to 12 hours per day.
  • The role requires working in a normal clinical outpatient environment with frequent exposure to biohazards and communicable disease, and the ability to respond quickly to varying demands from providers and patients.
Responsibilities
  • Provide patient-care and treatment support as directed by attending providers in an outpatient clinic, and provide clerical and clinical support to medical staff in the assigned unit.
  • Support medical staff to help meet patient needs and ensure efficient outpatient unit operations.
  • Assist providers with requisitions or forms for patient examinations or testing, help ensure test results are available for visits, and assist patients and providers with medical office visits.
  • Administer prescribed medication under the supervision of an attending provider.
  • Perform qualitative and quantitative tests and examinations of specimens.
  • Obtain and document specimens as ordered, and document and report test results to medical providers.
  • After training and skills testing, perform assigned or ordered point-of-care tests and maintain quality-control testing and logs.
  • Schedule additional ancillary testing as needed and assist providers with requisitions or forms for patient examinations or testing.
  • Serve as a chaperone during medical examinations.
  • Ensure medical records and test results, including records from referring physicians, are available for visits; inspect and review records for correct order and completeness.
  • Monitor the nurse call system, relay information to appropriate staff, and transmit information to appropriate staff by telephone.
  • Provide assistance and information to patients, families, and visitors as instructed by the physician.
  • Participate in the Quality Assurance Program to support quality patient services.
  • Generate required patient charge data according to WVU Medicine outpatient procedures.
  • Help maintain appropriate supplies and equipment inventory for patient-care needs by preparing orders and reporting needs to a supervisor; demonstrate knowledge of equipment use and care, including printers, embossers, and computers.
  • Assist with maintenance of inventory and equipment on the assigned outpatient unit.
  • As needed, schedule and coordinate new and return appointments using the computerized system according to clinic policy and procedures, and schedule and coordinate diagnostic or therapeutic procedures.
  • As needed, ensure patient registration; collect patient-identification and billing information and enter it into the computer; obtain charts and fee sheets for visits; and obtain signatures for release of information and consent to treatment.
  • As needed, assist the Registration Specialist with money deposits and late-night coverage, and assist the Manager or Supervisor with unit correspondence using computer software.
  • Process and mail letters to patients.
Desired Qualifications
  • Registration or certification as a medical assistant is preferred.
  • One year of experience as a Medical Assistant or in patient care is preferred.

About the company

W

WVU Medicine

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WVUMedicine is an academic health system serving West Virginia and the surrounding region. The system operates hospitals, clinics, specialty programs, emergency care, research, and medical education through an integrated network. It serves patients, families, referring clinicians, students, researchers, and regional communities. Its operating model centers on clinical care, hospital operations, ambulatory services, education, research, and shared system support. Teams work across nursing, physicians, allied health, research, technology, facilities, administration, and patient services. Work depends on coordination among clinical, operational, technical, and support teams across its care settings and communities.

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