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Total Quality Logistics

Freight brokerage linking shippers to carriers

International Sales Coordinator

Administrative SupportPosted on Nov 13
Full-timeCincinnati, OH, USA

About the Job

Requirements

  • Strong telephone and communication skills.
  • Strong organizational skills and attention to detail.
  • Good customer service skills.
  • Typing speed of at least 25 words per minute.
  • Ability to handle multiple task requests at a time.
  • Ability to work and concentrate in a fast-paced, potentially noisy open-office environment.

Responsibilities

  • Make travel arrangements for customer visits, including coordinating travel and preparing visit data.
  • Schedule meetings and reservations with clients.
  • Identify customers in the area for prospective visits.
  • Submit receipts and expenses in Chrome River for expense report processing.
  • Log interactions into the National Sales Portal.
  • Organize quotes by tracking wins and losses and following up where customers have not provided feedback.
  • Schedule follow-up calls with prospects and customers.
  • Audit quotes for compliance, including evaluating IAR truck pay and providing notifications as needed.
  • Monitor Cargo Wise and Green Light to ensure GLs are submitted and respond quickly to rejections.
  • Track the pipeline and closes, including submitting closes in the portal and keeping customer details updated in My Prospecting and NSE portals.
  • Manage the International Sales Executives' calendar to avoid double bookings and assist with time management.

About the Company

Total Quality Logistics

Freight brokerage linking shippers to carriers

Total Quality Logistics (TQL) acts as a freight broker that connects shippers needing truckload transport with vetted carriers that have the capacity to move it. Its service operates around the clock, 24/7/365, with sales and support teams handling accounting, after-hours calls, and special handling to ensure shipments move smoothly. TQL differentiates itself through its large scale in the $500 billion logistics market, an extensive network of carriers, around-the-clock support, and a transparent, career-oriented culture that emphasizes advancement and performance-based pay. The goal is to move shipments reliably and efficiently while expanding market share and providing employees with clear paths to career growth and earnings based on performance.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cincinnati, OH
Founded
1997

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