Customer Service Representative
Domino's
Customer Service Representative
Domino's
Global pizza delivery and franchise network
Position Summary
The Customer Service Representative (CSR) is responsible for providing outstanding customer service while
assisting with order taking, food preparation, store cleanliness, and daily operations.
Essential Duties & Responsibilities
• Greet customers in person and over the phone professionally
• Accurately take customer orders using the POS system
• Prepare pizzas and menu items according to standards
• Maintain cleanliness of the store and prep areas
• Handle cash and credit card transactions
• Assist with stocking inventory and supplies
• Strong communication and customer service skills
• Ability to work in a fast-paced environment
• Basic math and cash-handling skills
• Reliable transportation and punctual attendance
Domino’s delivers pizza and related items worldwide through a network of franchise stores. Customers place orders online, via app, or in-store; store teams prepare the pizzas and drivers deliver them or customers pick up, with a focus on speed and consistency. Its global franchise system provides broad reach, standardized service, and a strong brand, along with community involvement. Its goal is to be the leading pizza company by delivering great-tasting pizzas quickly and expanding its global footprint while supporting franchisees and communities.
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