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Compass Connections

Care and support for children and families

Shelter Manager

Full-TimePosted on 10/26/2026
No salary listed
Junior
Bachelor's, Master's, Associate's
Los Fresnos, TX, USA
In Person
Social & Community ServicesResidential & Direct Support
No H1B Sponsorship

About the job

Requirements
  • Fluency in English and Spanish is required.
  • An associate degree or bachelor’s/undergraduate degree from an accredited program or university is required, preferably in social work, psychology, criminal justice, sociology, or a related field of study.
  • A graduate degree from an accredited program or university in a related field is preferred.
  • At least one year of related experience and/or training is required; two or more years of related experience and/or training is preferred.
  • First aid, cardiopulmonary resuscitation, and emergency behavior intervention certifications are required.
  • Pass a pre-employment drug screen and random drug screens throughout employment.
  • Provide proof of work eligibility status upon request.
  • Pass pre-employment and biennial criminal background checks.
  • Respond sensitively and competently to the service population’s cultural and socioeconomic characteristics.
  • Work collaboratively with staff members, service providers, and professionals.
  • Provide crisis intervention according to training when needed to maintain a safe environment.
  • Work in a fast-paced environment while maintaining emotional control and professional composure.
  • Maintain the computer literacy required for the position.
  • Work effectively without intensive supervision, both independently and as a member of a multidisciplinary team.
  • Maintain working knowledge of Compass Connections policies and procedures.
  • Receive an annual influenza vaccination or obtain an approved medical or religious exemption, and provide proof as a new hire.
  • Be authorized to work for any employer in the United States; employment visa sponsorship is not available.
Responsibilities
  • Meet all applicable federal and state regulatory guidelines and standards.
  • Supervise development of shift schedules and staff assignments.
  • Monitor zone supervisors to ensure daily progress and activities are documented completely and accurately in compliance with agency policies and procedures.
  • Assist with orientation of new children and staff.
  • Provide input into treatment plan development as appropriate.
  • Maintain knowledge of positive child management techniques, including verbal redirection, de-escalation, and containment.
  • Plan, organize, and supervise activities for children according to the daily activity schedule.
  • Maintain a secure campus by conducting required rounds and following radio communication protocols, including responding to all radio calls.
  • Serve as a positive role model for the service population.
  • Work evenings, weekends, and holidays as needed or requested by the position supervisor.
  • Implement safety protocols, including evacuating with children and staff in emergencies.
  • Maintain confidentiality in all areas of the service population and program operations.
  • Follow professional and ethical standards in the employee handbook, including respecting agency staff, children, and community members and complying with the dress code.
  • Supervise assigned zone supervisors to ensure staffing levels meet each child’s physical, social, emotional, educational, and recreational needs and comply with contract and regulatory requirements.
  • Schedule appointments for children and follow up to ensure each child’s essential needs are met.
  • Develop and maintain effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources.
  • Regularly observe and evaluate buildings, grounds, equipment, staff, children, vehicles, and other program resources, and address issues as needed.
  • Communicate effectively in writing and verbally in English and Spanish.
  • Meet deadlines established by the program supervisor and federal partners.
  • Frequently traverse from one area of the physical plant to another.
Desired Qualifications
  • Two or more years of related experience and/or training.

About the company

Compass Connections is a nonprofit provider of community-based services for children, young people, and families. Programs include foster care, residential care, family preservation, behavioral health, and support for unaccompanied children. Teams work with public agencies and caregivers to provide safe, stable, and individualized services. Compass works in child welfare and human services, responding to safety, trauma, development, family relationships, and regulatory requirements through residential settings, foster networks, community programs, and public-agency partnerships.

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