Family Centered Treatment Specialist
$48k - $53k
Junior, Mid
Bachelor's, Master's
Big Stone Gap, VA, USA+6 moreMore locations: Pennington Gap, VA, USA | Gate City, VA, USA | Norton, VA, USA | Wise, VA, USA | Coeburn, VA, USA | Grundy, VA, USA
In Person
Medical, Clinical & VeterinaryMental & Behavioral Health
About the job
Requirements
- A bachelor's degree from an accredited institution is required for Virginia.
- For Florida, Georgia, Mississippi, South Carolina, and Tennessee, a bachelor's degree in human services or a related field is required; Florida, Georgia, and Tennessee also require two years of experience working with youth or families, while South Carolina requires three years.
- For Mississippi, candidates must be provisionally credentialed as a Provisionally Certified Community Support Specialist (PCCSS), with eligibility to become fully credentialed as a Certified Community Support Specialist (CCSS) in Mississippi.
- For North Carolina, candidates must meet Qualified Professional requirements under 10A NCAC 27G .0104 through one of these pathways: a master's degree in a human services field plus one year of experience; a bachelor's degree in a human services field plus two years of experience; a bachelor's degree in a non-human-services field plus four years of experience; or a current North Carolina license, including provisional licensure, or board-issued certification in a human services profession.
- North Carolina experience must be full-time and supervised, serving children and adolescents with a primary mental health diagnosis; it may be accumulated before or after degree completion.
- For Virginia, candidates must be a current Qualified Mental Health Professional (QMHP) or be able to register as a QMHP with the Virginia Board of Counseling.
- A comprehensive background investigation must be passed before employment.
Responsibilities
- Provide Family Centered Treatment (FCT) services according to the service definition and model fidelity requirements.
- Complete FCT certification within one year of employment to continue providing FCT services and maintain employment.
- Complete FCT Checkoffs and other internal trainings by their designated deadlines using the e-learning system.
- Deliver FCT services to children, adolescents, and families, primarily in their living environments, with a family focus.
- Provide 24/7 on-call coverage to a caseload of families and children; provide services regularly in homes and communities and accommodate the family's schedule.
- Complete required clinical records and FCT documents with the child and family, and enter or upload documents promptly into the Electronic Health Record according to company standards.
- Develop the Service Plan in coordination with the Treatment Team Process and maintain it according to designated authorization processes in the clinician's area of service.
- Collaborate with identified Treatment Team members on behalf of the child and family to ensure effective communication and coordinated service provision.
- Revise the Service Plan as needed and implement it.
- Provide psychoeducation as indicated in the Service Plan.
- Conduct family interventions aligned with the FCT model, guide the child and family through its four treatment phases, and complete fidelity documents.
- Help families and children establish weekly goals and identify steps to reach them.
- Refer families and children to services and resources.
- Develop and coordinate a discharge plan based on treatment, including relevant aftercare needs and plans, and access community resources that would benefit the client's aftercare.
- Coordinate and oversee initial and ongoing assessment activities.
- Convene the Treatment Team for the Service Plan.
- Consult medical providers, such as primary care and psychiatric providers, and non-medical providers, such as the Department of Child Services, schools, and the Department of Juvenile Justice; engage community and natural supports and include their input in person-centered planning.
- Ensure linkage to the most clinically appropriate and effective services, including arranging psychological and psychiatric evaluations.
- Provide and coordinate behavioral health services and other interventions for youth or other family members with behavioral health professionals and Treatment Team members.
- Monitor and document consumer progress.
- Participate in Quality Assurance/Quality Improvement activities, including audits, corrections, and designated improvement plans and projects.
Desired Qualifications
- Current Family Centered Treatment certification is preferred in all areas.
- For Ohio, Licensed Social Worker (LSW) status or eligibility for provisional licensure is preferred.
About the company
Health Connect America delivers behavioral health services for children, adults, and families across multiple states, in clients’ homes, communities, schools, and clinics. It provides in-home counseling, outpatient mental health care, substance use treatment, therapeutic foster care, and 24/7 crisis response, using a trauma-informed, strength-based approach to support healthy coping and family preservation. Growth has come from acquisitions (Georgia HOPE, Pinnacle Family Services, HEADS) and a SaaS-first technology strategy that helps clinicians and scales care, with Medicaid reimbursements as a major revenue source. The goal is to broaden access to integrated, community-based behavioral health services, expand service lines, and improve outcomes for individuals and families.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Franklin, Tennessee
Founded
2006
Get referred to Health Connect America
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Simplify's Take
What believers are saying
- January 26, 2026 Ohio entry opens a new Midwest market for referrals.
- May 2026 Georgia HOPE and Pinnacle expansions signal continued cross-sell and geographic growth.
- August 2026 careers page lists active hiring across ten states, indicating demand and scaling.
What critics are saying
- 2023 DOJ fine and five-year oversight make Medicaid billing compliance a board-level threat.
- Medicaid reimbursements dominate revenue; state rate cuts or audits hit margins fast.
- Expansion across Ohio, Alabama, Florida, Maryland, and Virginia strains clinician supply and execution.
What makes Health Connect America unique
- Evidence-based family-centered care spans homes, schools, communities, and offices across ten states.
- Palladium-backed roll-up adds Georgia HOPE, Pinnacle, HEADS, First Home Care, NorthStar.
- Family Centered Treatment and therapeutic foster care differentiate against office-only outpatient rivals.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation
- Paid Holidays
- Flexible Work Hours
- Mental Health Support
- 401(k) Retirement Plan
- Health Savings Account/Flexible Spending Account