How you’ll make an impact:

• Participate in the establishment and continuous review and improvement of Business Analysis standards, procedures, and processes that support the general competencies outlined in the Business Analysis Body of Knowledge (BABOK) as appropriate for position.
• Engage in efforts to establish scope for new programs, projects and initiatives championed or sponsored by the Operations organization
• Directly involved in the preparation of various artifacts through the Project Management lifecycle such as business requirements, functional decomposition, business process models, higher lever user documents, test plans, BA work plan etc.
• Work with stakeholders to get consensus on project objectives, benefits, assumptions, constraints and present business analysis findings in  the form of a business case (including scope statement and business requirements)
• Interpret and translate business needs and advise on possible solutions.
• Partner with business and technology teams to create requirements, epics, features, user stories, mock-ups, as well as acceptance criteria and leading edge business processes. 
• Work with developers in order to create a simple, meaningful, efficient solution to business and functional requirements, and present this solution and obtain buy-off from the user community
• Document elicitation results and validate that requirements are understood, agreed to and signed off by stakeholders
• Supplement requirements with detailed functional decomposition, use cases, business processes diagrams, wireframes and workflow diagrams to illustrate business needs
• Manage change in scope. 
• Support design discussions and ensure proposed solutions aligns with requirements and maximizes value to stakeholders
• Work closely with project managers to ensure requirements are met on projects
• Develop test cases for new designs that validate the process and the system solution, and to execute testing for bug fixes and new capabilities being released
• Collaborate with the team in the development of effective business analysis approaches and techniques in order to foster business involvement and information sharing.
• Partner with business stakeholders to support User Acceptance Testing and data validation efforts. Participate in the development of training content for business users
• Provides analysis of processes and workflows with suggestions for improvement. Identifies areas where system changes can lead to increased efficiency and productivity. Support the creation and maintenance of systems, business processes, end user and Standard Operating Procedures (SOP) documentation

What you’ll bring to this role:

• Post-Secondary Diploma/Degree specialization in Engineering, Computer Science or Business, Commerce or a related field. 
• Professional certification in Business Analysis/Process (e.g. CBAP, CBPP) highly valued.
• 3 - 5 years of business analysis experience working with stakeholders within a cross-functional matrix environment. Project Management experience is a strong plus.
• Excellent analytical and writing skills, to evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish solution ideas from requirements, and distinguish user requests from underlying needs.
• Experience producing and reviewing system and feature level documentation for moderately complex initiatives.
• Experience gathering and preparing level-of-effort estimates, use cases, test cases and plans.
• Experience with Agile methodology highly valued.  
• Able to work well under pressure and respond to fast changing priorities and deadlines.
• Highly organized and able to manage multiple tasks and projects simultaneously.
• Excellent verbal and written communication skills.
• Strong analytical skills with the ability to problem solve to well-judged decisions.
• A strong team-player with the ability to engage with all levels of the organization.