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Delivery Hero

Global online food delivery marketplace

Area Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeAntofagasta, ChileNo salary listed

About the Job

Requirements

  • At least 1 year of experience in leadership positions in retail, fast food, or related industries is required.
  • Availability to work shifts between Monday and Sunday under Article 22 is required.
  • Proactivity, flexibility, and dynamism are required.

Responsibilities

  • Ensure the store operates effectively by managing key administrative and operational processes and supporting the ongoing development of assigned staff.
  • Lead the team, promote motivation, and reinforce the company culture each day.
  • Support onboarding and ensure employees have the necessary tools and functional training for their scope.
  • Design shift plans and allocate resources to maximize replenisher efficiency and service quality.
  • Oversee inventory accuracy, cycle counts, and merchandise receiving with the Demand Planning team.
  • Monitor the fulfillment process to optimize store productivity and profitability.
  • Manage the store's profit and loss, including maintenance, shrinkage, supplies, and services, and monitor key performance indicators.
  • Implement loss-prevention measures and ensure compliance with audits.
  • Maintain a safe environment and ensure food safety, occupational health, and environmental policies are followed.
  • Use Workday, Tableau, Looker, and GSuite to make data-driven decisions and improve the customer experience.

About the Company

Delivery Hero

Global online food delivery marketplace

Delivery Hero SE runs a global online marketplace for food delivery and on-demand services. It connects customers with restaurants, local shops, and delivery-only Dmarts through mobile apps and websites, with orders placed and paid online and deliveries handled by its logistics network. The platform makes money mainly from commissions on each order, delivery fees, advertising, and quick-commerce services for groceries and household items. Its approach combines a wide geographic reach with multiple lines of business (restaurant delivery, groceries, and logistics), often growing by acquiring local competitors, to control both the marketplace and delivery operations and capture a large share of local on-demand commerce.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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