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Pfizer

Makes cancer drugs, vaccines and other medicines

Hospital Business Unit Sterile Injectables Senior Health and Science Sales Specialist

Field SalesConfirmed live in the last 24 hours
Full-time$108.6k - $250.7k /yr

About the Job

Requirements

  • A bachelor's degree, or an associate's degree with at least 8 years of relevant experience, or a high school diploma or equivalent with at least 10 years of relevant experience.
  • At least 3 years of relevant experience in professional sales, healthcare professional experience, or business-related areas such as sales, customer service, marketing, finance, or human resources.
  • A history of marketing, promotional, or sales success, strong territory management skills, communication skills, teamwork, leadership ability, and accountability.
  • A valid U.S. driver's license and a driving record meeting company standards; a DUI/DWI or other impaired-driving citation within the past 7 years disqualifies candidates.
  • Strong customer, market, and business acumen; product and disease-state knowledge; sales, promotional, strategic business development, and management skills; customer engagement expertise in virtual and in-person settings; and ability to use digital and virtual tools and collaborate remotely across internal teams.
  • Ability to effectively operate digital tools and multiple platforms, including virtual engagement tools.
  • Candidates must be authorized to work in the United States by any employer and have permanent U.S. work authorization.

Responsibilities

  • Identify and implement efficient virtual and in-person customer engagement strategies, and develop and adapt business and territory call plans based on opportunities and insights.
  • Build relationships with customers across virtual and in-person environments; manage call objectives, next steps, documentation, and key performance indicators; use digital tools including Veeva Engage, Zoom, and Microsoft Office; adapt to new tools such as digital triage apps; and use analytics to develop insights and next-best-action plans.
  • Engage key customers compliantly to grow business and drive product demand by providing education that meets health care professional and patient needs.
  • Deliver targeted messaging using approved materials to drive product demand, encourage prescribing changes, use account priorities to achieve business outcomes, and provide insights for new approved product messaging and resources.
  • Use product and disease-state knowledge to educate providers on branded and unbranded product value propositions and relevant approved clinical disease-state information.
  • Work with health care professionals and office staff to plan customer engagements in virtual and in-person formats.
  • Deploy approved Pfizer resources, including samples, vouchers, copay resources, and patient education; use virtual engagement platforms consistent with customer preferences and compliance guidelines; incorporate guidance from management, Marketing, Strategy, and technical solutions into call planning; optimize call environments; plan work around personal and customer schedules; and collaborate with customer-facing colleagues and Pfizer Connect team members.
  • Support patient access to Pfizer products by providing health care professionals with information on reimbursement, the Patient Assistance Program, Pfizer hub programs, and copay resources.
  • Present product sale terms or contract terms using approved language, answer on-label questions, and introduce customers to the Galaxy on-demand portal and appropriate targeted content.
  • Collaborate compliantly with Field Medical, Reimbursement, and Key Account Management colleagues; use triage protocols and digital apps to connect customers with subject-matter experts to address inquiries.
  • Use calendars, leadership goals, and personal insights to address customer priorities, and share customer survey insights with leadership to improve the engagement model.

Desired Qualifications

  • 3–5 years of specialty marketing, promotional, or sales experience.
  • Strong knowledge of disease states, therapeutic areas, and products.
  • Deep knowledge of applicable customers and markets, including prescribers, health care professionals, institutions, and organizations.
  • Strategic account marketing, promotional, sales, and management skills, including developing territory, account, and customer plans to achieve objectives.
  • Ability to maintain relationships throughout institutions and gain access to difficult-to-reach health care providers and customers.
  • Ability to cultivate relationships with key opinion leaders and build lasting relationships with priority customers.
  • Ability to assess target physician and account needs and address them with responsive approaches, targeted skills, and appropriate resources.
  • Marketing, promotional, sales, technical, and relationship-building skills.
  • Track record of assessing account needs and providing relevant information and resources to drive performance.
  • Business acumen, problem-solving, strategic thinking, data analysis, project management, planning, and prioritization skills.
  • Ability to engage, influence, and support customers throughout marketing, promotional, and sales processes.
  • Ability to learn and adopt new ways of working in a rapidly changing environment and work effectively in a matrix environment by leveraging multiple resources.
  • Leadership, cross-functional leadership, collaboration, and effective use of available resources to drive performance.
  • Experience working with key thought leaders or high-influence customers in large group practices, hospitals, or managed care organizations.
  • Organizational and analytical skills, including analyzing sales data and call-reporting software or applications, drawing appropriate conclusions, and adapting to new technology.
  • Ability to adapt quickly to workplace changes, manage time effectively, and plan and organize work.

About the Company

Pfizer

Makes cancer drugs, vaccines and other medicines

Pfizer discovers, makes, and sells prescription medicines and vaccines for patients, doctors, and governments worldwide, with large businesses in vaccines, cancer, heart disease, and rare diseases. In 2020, its COVID-19 shot, developed with German partner BioNTech, became the first COVID-19 vaccine authorized in the United States. Its scientists find drug candidates and run clinical trials to prove they are safe and effective, and Pfizer then manufactures approved products in its own plants, earning most of its money from patented drugs before cheaper generic copies arrive. Pfizer was founded in 1849 as a chemicals business in Brooklyn and is based in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1849

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