Lab Outreach Education Specialist

Departmental Overview

We are looking for driven people to come be a part of our growing, team-oriented, community-focused Laboratory. We are a high-paced, high-volume lab and have state-of-the-art equipment to get the job done, opportunities for advancement, and also the chance to grow as a current or future leader. NRHS offers competitive pay for our staff, superb benefits, and additional educational opportunities. We hope you will consider joining our team of healers!

Job Summary

Serves as an Internal, Education and Organizational Learning Consultant

• Collaborates with staff, leadership, department and Human Resources to assess and identify the learning or performance management needs of the organization.
• Assesses and prioritizes educational needs based on:  1) Strategic initiatives of the organization. 2) Regulatory bodies. 3) Organizational policies, procedures and practices. 4) Leadership, staff, patient and physician feedback.
• Conducts and documents needs assessments for areas of responsibility, as well as assigned projects regarding staff and leadership education development.
• Consults with staff, leadership and peers regarding education and performance issues using the consulting diagnostic model and related literature and established best practices.
• Actively participates in committees, teams and/or other work groups as a representative of Learning Resources, and is responsible for reporting pertinent information to appropriate people, including peers.
• Rounds on areas of responsibility.  Is visible to learners, and is intentional about developing effective partnerships with staff, leadership and external customers.

Develops Education Educational and Organizational Curriculum for both the Classroom and Virtual Training environments.

• Based on needs assessments, develops an appropriate education plan for areas of responsibility, as well as assigned projects.
• Creates curriculum that encourages experiential learning, skill development, and learner participation.
• Demonstrates skills in taking learning from concept (often provided by a subject matter expert), to storyboard to final product.
• Demonstrates knowledge, understanding and use of curriculum objectives and outcomes.
• Demonstrates knowledge, understanding and use of various learning modalities, including auditory, visual and kinesthetic.
• Utilizes a wide variety of resources to develop curriculum, including (but not limited to), subject matter experts, teaching aids, and technology.
• Proficient utilization of LMS, and can assist the LMS Administrator when needed.

Presents, Teaches and Facilitates

• Demonstrates effective presentation skills.
• Demonstrates ability to engage learners in the learning process, using appropriate teaching techniques, such as (but not limited to) questioning, pre-evaluation, return demonstration, post-evaluation and teach back.
• Demonstrates effective facilitation skills that ensure participants are heard and have opportunities and are encouraged to question, as well as share opinions and life experiences as appropriate.
• Models effective feedback skills.
• Creates a positive learning environment by establishing rapport with participants.
• Demonstrates knowledge and usage of e-learning tools in delivery of education.
• Is able to facilitate effective training, using a variety of methods and platforms, including e-learning, virtual training, classroom training and blended training.

Plans, Coordinates and Implements Educational/Organizational Programs and initiatives.

• Offers a variety of educational opportunities using varied modalities including presentation of in-services, poster presentations, e-learning, demonstration/return demonstration, role playing, skits, and audio-visual (i.e., video’s, webinars).
• Works with vendors, internal and external subject matter experts to plan and coordinate educational programs, ensuring that system policies and procedures are followed.

Evaluates Education Outcomes to Improve Existing Programs, Determine Program Viability, and Assure Learning is Optimized.

• Utilizes a variety of resources to develop and conduct program evaluations.
• Using Kirkpatrick's 4 Levels of Evaluation Model, gears learning to 3rd and 4th level outcomes.
• Demonstrates ability to aggregate data to identify future learning gaps and/or needs.
• Conducts post-consultation with stakeholders.
• Recommends and implements improvements based on evaluation results.

Coordinates and Documents Program Attendance and Maintains Appropriate Records.

• Utilizes Health Stream to provide information on educational opportunities.
• Utilizes Health Stream to enroll participants in educational opportunities.
• Utilizes Health Stream to assign and document education.
• Provides system with assistance in running education reports as needed.
• Documents education provided in a timely manner.

Maintains Knowledge of Developments in Education through Continuing Education Activities and Review of Literature and Best Practices.

• Is an active member of national, state, or regional organization supporting the focus of job requirements.
• Participates in continuing education opportunities.
• Utilizes new information and or research findings in developing and updating the content of programs and teaching techniques.

Assists Department and Health System Leadership with Special Projects as Assigned.

• Completes projects within designated time frame.
• Works independently to complete project utilizing appropriate resources as available.
• Takes initiative to volunteer for special projects and or complete unassigned projects.

Qualifications

Education

• Bachelor's degree in Education, Organizational Development, Human Resources, Instructional Design or other related field.  
• Master's degree in education preferred

Experience

• Minimum of two years’ experience in adult education, and or training and development, with experience in Instructional Design, as well as classroom instruction.
• Prefer healthcare related experience.

Licensure/Certification

• None Required. 
• Preference given to certification in Instructional Design and Adobe Captivate Certification.

Other Knowledge/Skills/Abilities

• Demonstrated knowledge of course development software and authoring tool, instructional design, on-line learning resources/materials, adult learning styles, participative training design, interactive learning methods, group process facilitation, organization communications processes, presentation skills and project management.
• Skilled in the use of Adobe Captivate, or similar authoring tool, Microsoft Word, Excel and PowerPoint, and WebEx. 
• Excellent verbal and written skills required. Skill in the development of e-learning needed. Experience with Health Stream Learning Center a plus.

Compensation/Benefits

• $28.95-$47.28/hr depending on previous work experience.
• Benefits include medical, dental, vision, short-term disability, long-term disability, life insurance, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, free parking, and opportunities for advancement.

Work Shift

Day
Position Type

Regular Full Time