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St. Joe County Public Library

Outreach Coordinator

Community Outreach & ProgramsConfirmed live in the last 24 hours
Full-timeSouth Bend, IN, USA$18.90 - $26.46 /hr

About the Job

Requirements

  • A bachelor's degree from an accredited four-year college or university is required.
  • At least one year of experience working with the public and/or experience in public libraries is required.
  • Excellent verbal and written communication, strong organizational skills, public-service orientation, and genuine customer-service skills are required.
  • Demonstrate character and integrity while upholding the library's ethical standards.
  • Experience with computers and proficiency with the Internet, Microsoft Office, Google Suite, Windows and Mac operating systems, and communication technologies are required.
  • Knowledge of library materials and services appropriate for patrons in relevant age groups is required.
  • Physical ability to bend, reach, lift and move up to 50 pounds, stand for long periods, and ride a bicycle is required.
  • A valid driver's license in good standing and willingness to drive a Transit van are required.
  • The candidate must be comfortable with public speaking.
  • The candidate must be able to plan, prioritize, delegate, make decisions, and work independently and interdependently.
  • The candidate must be able to accept and manage change, maintain composure, and manage stress.
  • The candidate must be able to identify workflow efficiencies and implement improvements.
  • The candidate must demonstrate ethical conduct, honesty, and integrity, and lead by example.
  • The candidate must understand, endorse, and communicate the library's mission, vision, policies, and procedures courteously and positively.
  • The candidate must be able to problem-solve professionally and build and maintain working relationships with library staff, patrons, and community organizations.
  • The candidate must be able to network and partner with appropriate community organizations.
  • The candidate must manage confidential information appropriately and work patiently and creatively with patrons.
  • The candidate must model excellent customer service.
  • The candidate must be able to teach and instruct others on a variety of topics and become proficient with current library technology.
  • The candidate must tolerate event hours in variable weather conditions, including rain, wind, heat, and cold, and willingly ride a bicycle short distances on city streets.

Responsibilities

  • Identify and schedule library outreach opportunities at community-wide festivals and outreach events; attend outreach events and meetings to promote the Library; create an engaging environment and convey the Library's mission and purpose; and plan and prepare interactive activities.
  • Foster positive community relationships by collaborating with local organizations and maintaining partner connections.
  • Transport, set up, and tear down displays and outreach equipment; order promotional giveaways; maintain and clean display equipment and materials; and fulfill requests for outreach materials.
  • Maintain an outreach schedule with location and staffing details, schedule using internal software, coordinate alternative event staffing, evaluate outreach success, and track event attendance metrics.
  • Identify key audiences, partners, and neighborhoods for outreach, with special emphasis on diversity and inclusion, and assist in developing systemwide outreach strategies.
  • Assist with systemwide staff training on successful outreach measures.
  • Stay informed about community events and outreach opportunities, and support special projects with established community partners.
  • Lead and/or participate in staff committees and collaborate with public-service staff to plan and develop outreach efforts.
  • Operate and maintain the mobile library collection and equipment, including the Dream Machine book hauler, Book Bike, and LibCabinet.
  • Perform other duties as assigned.

Desired Qualifications

  • Spanish language skills are preferred.

About the Company

St. Joe County Public Library

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