Technical Product Manager - Loyalty and Rewards
About the job
- A bachelor's degree in marketing or computer science.
- At least five years of product management experience in loyalty, rewards, or fintech.
- Experience with digital engagement platforms, promotions, or customer rewards systems, along with strong knowledge of customer engagement and retention strategies.
- Experience using artificial intelligence for discovery and research and artificial-intelligence-based front-end prototyping.
- Experience advising clients on campaign strategy and loyalty program optimization.
- Ability to translate customer needs into product solutions and requirements while working cross-functionally with engineering, design, and business stakeholders.
- Fluency in English and Thai.
- Eligibility to work in Thailand.
- Own the product roadmap for loyalty and rewards features across digital channels.
- Gather customer and stakeholder requirements to shape loyalty product enhancements.
- Collaborate with engineering, design, and business teams to deliver new features.
- Analyze user behavior and performance metrics to improve engagement and retention.
- Define and prioritize initiatives that grow rewards adoption and customer value.
- Work with customers on their loyalty programs and own the loyalty product, providing solutions and suggestions on how to use the platform to generate campaigns and offerings for their customers.
About the company
Youtap provides cloud-native platforms that help banks, payment providers, telecoms, and retailers fast-track digital banking, payments, loyalty, and commerce without replacing core systems. Its product suite—YouBank, YouPay, YouReward, YouAccept, YouShop, and YouTravel—integrates with existing infrastructure to enable digital banking, wallets and card payments, loyalty programs, merchant acquiring, and multi-currency travel wallets. The platforms are designed to be scalable and interoperable and are delivered through a Microsoft co-sell relationship as a Microsoft Managed Partner. Youtap’s goal is to accelerate digital transformation for its enterprise customers across financial services and retail globally.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Auckland, New Zealand
Founded
2015
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Simplify's Take
What believers are saying
- Youtap claims real deployments across banks, telcos, retailers, and transit operators in 2026.
- Microsoft Marketplace distribution broadens reach and lowers enterprise procurement friction.
- Six modules create expansion revenue once one buyer adopts wallet, payments, and loyalty products.
What critics are saying
- Public evidence shows no disclosed funding since Youtap's 2018 seed round.
- Youtap's website offers no recent customer names, masking weak traction and long sales cycles.
- Major banks or processors can replicate these white-label modules, crushing Youtap's pricing power.
What makes Youtap unique
- Youtap ships one white-label platform with six modules and one API, updated 2026-09-26.
- It spans banking, wallets, merchant acceptance, loyalty, travel, and SME commerce.
- Microsoft Marketplace lists cloud-native, Azure-deployed wallet and merchant products in 2026.
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