Quality Engineer - Digital Technology

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.<br><br>Come join us to create what’s next. Let’s define tomorrow, together.<br><br><h2>Description</h2><blockquote dir="ltr"><p class="MsoNormal"><span style="font-family:Arial, Helvetica, sans-serif;">United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.</span></p><p class="MsoNormal"> </p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;"><strong>Job overview and responsibilities</strong></span></p><p><br><span style="font-family:Arial, Helvetica, sans-serif;">The Quality Engineer supports the delivery of reliable software by designing, developing, and maintaining automated tests for web, API, and service-based applications. The role works within an Agile delivery team to understand requirements, execute functional and regression testing, identify defects, and contribute to continuous integration practices. This position applies foundational programming and testing knowledge while developing practical skills in automation frameworks, quality engineering methods, and production-focused validation.    </span></p><ul><li><span style="font-family:Arial, Helvetica, sans-serif;"><u>Test Automation Development and Maintenance: </u>Develop, execute, and maintain automated test scripts for functional, regression, API, and integration testing. Follow established framework standards, create reusable components, and keep test assets aligned with application changes.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;"><u>Test Analysis and Execution</u>: Review user stories and acceptance criteria, identify test scenarios and test data needs, execute manual and automated tests, and document results with clear evidence.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;"><u>Defect Management and Quality Reporting:</u> Log reproducible defects with appropriate severity and supporting details, retest fixes, support root cause discussions, and provide accurate progress and quality status updates.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;"><u>CI/CD and Test Environment Support</u>: Integrate automated tests into established CI/CD pipelines, review execution results, troubleshoot script or environment failures, and support reliable test runs across environments.</span></li><li><p><span style="font-family:Arial, Helvetica, sans-serif;"><u>Agile Collaboration and Continuous Learning:</u> Participate in planning, refinement, daily stand-ups, reviews, and retrospectives. Collaborate with developers, product partners, and senior QEs; follow coding and test standards; and continuously build automation, domain, and quality engineering skills.</span></p><p> </p></li></ul><p> </p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:inherit;"><span data-teams="true"><strong>This position is offered on local terms and conditions.  Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.  This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.</strong></span></span></p></blockquote><h2>Qualifications</h2><blockquote dir="ltr"><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;"><strong>What’s needed to succeed (Minimum Qualifications):</strong></span></p><p> </p><ul><li><span style="font-family:Arial, Helvetica, sans-serif;">Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;">1-3 years of experience in software testing or quality engineering, including exposure to test automation in an Agile environment.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;">No license required. Foundational training in software testing or automation is acceptable.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;">Foundational knowledge of software testing concepts, SDLC, STLC, and defect lifecycle.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;">Hands-on experience with at least one automation tool or framework such as Selenium, Playwright, Cypress, or an equivalent.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;">Basic programming or scripting ability in Java, JavaScript/TypeScript, Python, C#, or a comparable language.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;">Ability to create and maintain clear test cases, test data, and automated scripts.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;">Working knowledge of API testing and tools such as Postman or an equivalent.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;">Familiarity with source control and defect/work tracking tools.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;">Strong analytical, troubleshooting, communication, and teamwork skills.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;">Ability to manage assigned priorities, learn quickly, and deliver with guidance in a fast-paced Agile environment.</span><br> </li></ul><p> </p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;"><strong>What will help you propel from the pack (Preferred Qualifications):</strong></span></p><p> </p><ul><li><span style="font-family:Arial, Helvetica, sans-serif;">Coursework or training in software testing, programming, or automation</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;">Experience testing web applications, APIs, or service-based systems.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;">ISTQB Foundation Level or relevant automation/cloud certification.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;">Exposure to CI/CD tools and automated test execution in delivery pipelines.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;">Basic SQL and database validation skills.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;">Familiarity with Git, Jira, Azure DevOps, or equivalent tools.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;">Exposure to cloud platforms, accessibility testing, performance testing, mobile testing, or observability tools.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;">Awareness of AI-assisted testing tools and responsible use of generated test assets.</span><br> </li></ul></blockquote>