Comcast Spectacor is a leading sports and entertainment company with a diverse portfolio including the National Hockey League’s Philadelphia Flyers, the National Lacrosse League’s Philadelphia Wings, the award-winning Wells Fargo Center, and the worldclass esports franchise, T1 Entertainment & Sports. Headquartered in Philadelphia, Comcast Spectacor has more than 50 years of experience, with a proven track record of cultivating championship teams, managing worldclass venues, and promoting vibrant communities. Comcast Spectacor is part of Comcast Corporation, a global media and technology company that operates Comcast Cable, NBCUniversal, and Sky.

Job Summary

The Philadelphia Flyers and the Wells Fargo Center are seeking Inside Sales Representatives who are highly motivated, coachable, and passionate about breaking into the revenue generating side of the sports business. This position will focus on selling season ticket packages, group tickets, and premium seating through outbound sales efforts and touchpoint campaigns. Our Inside Sales Program puts an emphasis on consistent training, as well as the growth and development of our representatives to set them up for success in sales and future senior level job opportunities. Ideal candidates possess an outgoing personality, a passion to build a career in the sports industry, and strong sales and customer service skills.

Job Description

Core Responsibilities

• Generate ticket revenue through full and half season packages, 11-game plans, group sales, and premium seating via outbound sales campaigns for the Philadelphia Flyers, Philadelphia Wings and Wells Fargo Center.
• Utilize and maintain effective contacts (sales leads) through the use of the client relationship management system.
• Use proactive tactics to create opportunities for new business with existing customers.
• Use cold calling as a tool to sell season, group and partial ticket plan packages to local companies from provided lists.
• Call past customers and new customers to generate ticket revenue.
• Heavy outbound focus making 75+ calls daily to increase your pipeline.
• Handle incoming sales calls from prospective clients for all ticket packages.
• Run appointments and tours of the facility to aid in obtaining new business and developing new relationships.
• Meet or exceed appointed sales goals for all ticket packages.
• Maintain complete and accurate customer records.
• Staff all home games to assist ticket sales promotional programs.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what’s right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Accountability, Professional Integrity, Punctuality

Compensation

Base Pay: $12.50

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. 

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor’s DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

0-2 YearsComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.