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Full-Time

Training Senior Manager

ICI Academy

Posted on 3/22/2024

Icertis

Icertis

1,001-5,000 employees

AI-powered contract management platform

Consulting
Enterprise Software
AI & Machine Learning

Senior, Expert

United States

Category
Content Strategy
Technical Writing
Content & Writing
Required Skills
Communications
Requirements
  • 10+ years of experience in product training development and delivery to business users
  • 5+ years of ICI implementation experience
  • Experienced team members from CPS team in India can also apply (internal job posting)
  • Ability to learn and grasp enterprise software products
  • Exceptionally strong written as well as verbal communication skills
  • Preferable to have interacted with Customers / Partners in roles related to training / implementations
  • Understanding of database concepts and their working is desired
  • Knowledge and training delivery of ERP or CRM systems, and their configuration will be an advantage
  • Contract lifecycle management (CLM) domain experience is a plus
  • 10+ years training experience / 5+ years ICI implementation experience
Responsibilities
  • Deliver product training internally as well as to customers
  • Understand the Icertis platform thoroughly by working closely with product management, product engineering, and professional services
  • Understand the training needs of various internal organizations like professional services, support, engineering, and QA
  • Updating and designing training courses and certification tracks
  • Involvement in reviewing and updating the digital training content, and their lab practice materials
  • Keep content updated with the product evolution

The main product is the Icertis Contract Intelligence (ICI) platform, which leverages AI to transform contracts into structured, connected data, enabling automation, risk reduction, and enhanced contract value. The platform is powered by AI and is trusted by leading global brands to manage over 10 million contracts in multiple languages and countries.

Company Stage

Series F

Total Funding

$826.5M

Headquarters

Bellevue, Washington

Founded

2009

Growth & Insights
Headcount

6 month growth

4%

1 year growth

4%

2 year growth

2%
INACTIVE