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FirstEnergy

Investor-owned electric utility focusing on distribution

Planner Scheduler Work Management

Operations & LogisticsConfirmed live in the last 24 hours
Full-timeYork, PA, USA

About the Job

Requirements

  • A bachelor's degree in Engineering Technology or a related discipline, plus 1–2 years of related work experience; alternatively, at least 3 years of related work experience without the bachelor's degree. Related experience includes customer service and knowledge of work planning, scheduling, prioritizing, construction, and maintenance practices.
  • For the Lines Planner/Scheduler II pathway, a bachelor's degree in Engineering Technology or a related discipline and 0–1 years of related work experience, or at least 2 years of related work experience without the bachelor's degree. Related experience includes knowledge of work planning and scheduling, construction and maintenance practices, procedures, work methods, materials, equipment, and tools used to determine resources for construction and maintenance activities.
  • For the Lines Planner/Scheduler III level, a bachelor's degree in Engineering Technology or a related discipline and 2–4 years of related work experience, or at least 5 years of related work experience without the bachelor's degree.
  • For the Lines Planner/Scheduler IV level, a bachelor's degree in Engineering Technology or a related discipline and 4–6 years of related work experience, or at least 7 years of related work experience without the bachelor's degree.
  • Professionalism when working with engineering and management personnel and cooperating with customers, contractors, and the public in a courteous manner consistent with company rules of engagement.
  • Ability to multitask and balance competing priorities.
  • Verbal and written communication skills.
  • Experience with PC software applications, including Microsoft Word, Excel, Access, PowerPoint, and Outlook; knowledge of SAP, geographic information systems, customer request work scheduling (CREWS), FEWS, PowerOn, computer-aided drafting (CAD/AutoCAD), and Energy Delivery Outage Application; and experience with database query tools.
  • Ability to gain knowledge of planning and scheduling best practices, processes, and tools.
  • Ability to gain knowledge of the National Electric Safety Code, National Electric Code, and Customer Guide for Electric Services.
  • Ability to gain an understanding of the Company's Accident Prevention Handbook and Manual of Operations and their practical application in the workplace.
  • Ability to gain knowledge of equipment purpose, function, and operating characteristics; distribution design; residential, commercial, and utility electrical distribution systems; and construction, maintenance, and service methods, practices, standards, and procedures.
  • Ability to gain an understanding of applicable legal and regulatory requirements.
  • Must have a personal vehicle for commuting to various facilities and locations as required and a valid driver's license.

Responsibilities

  • Demonstrate and direct a commitment to all aspects of safety.
  • Support operations supervision by planning and scheduling activities and managing the work queue, staffing, equipment, materials, tools, switching orders, permits, and work-package instructions needed to operate, maintain, or construct overhead and underground line facilities.
  • Assist supervision with establishing work commitment dates, expediting projects when appropriate, and adjusting schedules daily in response to resource availability or external conditions.
  • Record line-employee crew and vehicle assignments in FEWS and dispatch work daily to assigned crews.
  • Use FEWS to create troubleman and serviceman schedules and assign work.
  • Interact with internal and external customers about construction and maintenance inquiries.
  • Coordinate work requests with appropriate groups to establish job start and completion dates.
  • Assist with pre-construction work-request assessments to support effective resource utilization.
  • Ensure underground utility locates are completed, including OUPS, PA One Call, and MISO utility tickets.
  • Ensure switching and hold-offs are completed.
  • Develop a firm two-week plan of operations-center activities and a one-month projection of anticipated activities, providing management with a daily work plan and job contingency strategy.
  • Manage time and priorities and update management on work in progress, work backlog, section productivity, and other applicable status information.
  • Provide management with technical reports and metrics supporting compliance with company practices and procedures; interpret report analyses and prepare recommendations.
  • Collaborate with Consolidated Planning to align actual work with the budgeted annual work plan, review actual work hours against forecasts, explain variances, and communicate areas requiring forecast adjustments.
  • Follow established processes and improvement practices to develop and support documentation, communication, and training.
  • Discuss planned work with the operations team to address special needs, equipment, vehicles, and flaggers, and review prints when necessary.
  • Plan and schedule accelerated and service work.
  • Assist during emergencies and storm-related activities and travel to off-site locations, company offices, training facilities, and customer sites when requested.
  • Attend required regulatory training.
  • Provide day-to-day support to supervision and other employees on assigned activities.

About the Company

FirstEnergy

Investor-owned electric utility focusing on distribution

FirstEnergy is an investor-owned electric utility that distributes electricity through its network of distribution companies. It focuses on delivering power to customers by maintaining and operating the grid, including power generation and energy services. The company uses an outage management system to let customers report and track outages, enabling faster identification and resolution of service disruptions. Customers manage their accounts through online portals that offer electronic billing (eBill) and multiple payment options. Mon Power, a subsidiary, serves about 395,000 customers in West Virginia, illustrating the scale of its operations. Compared with competitors, FirstEnergy emphasizes reliability, a large, integrated utility footprint, and digital tools for customers and outage management. Its goal is to provide dependable electric service, maintain and improve grid reliability, grow its customer base, and efficiently deliver energy services across its service territories.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Akron, OH
Founded
1997

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