Business Development Specialist - Lifecycle Services

About the Role

PCS Wireless is expanding its Lifecycle Services business, developing solutions that help customers manage their connected devices throughout their lifecycle.

We are seeking a Business Development Specialist to support customer engagement, business development, and commercial execution as we build this emerging business. Working with a marketing automation program, this role will engage prospective customers who respond to outreach, understand their needs, explain our services, discuss pricing, and help convert opportunities into business.

This is a hands-on opportunity for someone who enjoys working with customers, is analytical and organized, and wants to grow in a role that combines sales, business development, and account management. As the business evolves, responsibilities will expand to support new opportunities and processes.

What You Will Do

• Follow up with prospective customers responding to automated marketing campaigns.
• Schedule and conduct introductory calls to understand customer needs and opportunities.
• Present Lifecycle Services offerings and explain how they address customer requirements.
• Explain lifecycle economics, such as rental, buyback commitments, and end-of-life device value, to IT, finance, and procurement contacts.
• Support pricing discussions, prepare quotes and proposals, and coordinate internal approvals.
• Build simple lease, rental, and purchase comparisons, including total cost of ownership and residual value.
• Research prospective customers and gather information to support commercial opportunities.
• Maintain accurate customer information, outreach activity, and pipeline updates in CRM tools.
• Coordinate with internal teams to address customer questions and move opportunities forward.
• Support onboarding and ongoing engagement of new customers.
• Track customer activity, prepare reports, and identify opportunities to improve the sales process.
• Assist with developing workflows, materials, and processes as the Lifecycle Services business grows.

Requirements

Who You Are

• 0–3 years of experience in sales, customer service, business development, account management, or a related customer-facing role.
• Strong communication skills and confidence engaging customers by phone or video.
• Organized, detail-oriented, and comfortable managing multiple follow-ups.
• Strong Excel skills, with the ability to build and maintain basic financial models.
• Working knowledge of time value of money, depreciation, residual value, and margins.
• Able to learn new products and explain them clearly to customers.
• Proactive, resourceful, and eager to learn in a developing business.
• Experience in leasing or asset finance (including auto or equipment leasing), technology, telecommunications, or related services is a plus.

We Are Seeking People Who:

• Act like owners. 
• Are continually raising the bar.  
• Are sincerely open-minded.
• Are willing to examine their strongest convictions with humility. 
• Are willing to nurture and embrace differing perspectives to make better decisions. 

What's in it for You

• A supportive, diverse, and global team with growth mindset
• A scaling company with great industry professionals
• Great opportunities to get involved with exciting projects.

We are an Equal Opportunity Employer. All qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin will be considered. No qualified applicants will be discriminated against on the basis of disability or protected veteran status.

Additional information

About PCS Wireless

Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as “PCS”, is not your average mobile device distributor. Led by fearless entrepreneurs, PCS has completely transformed the landscape of the device resale market, both from a business and a consumer perspective.

Today, PCS is a recognized global leader powering the secondary market. We buy and sell mobile devices and products worldwide through partners and programs. By breathing new life into old devices, we efficiently extend a device’s lifecycle up to 5 times or more. We collaborate with industry giants including consumer electronics manufacturers, wholesalers, big box retailers and small businesses alike, catering to a diverse clientele of more than 1,500 customers. Our operations span major markets worldwide with offices and warehouses in the Americas, APAC, UK & EMEA.

Our go-getting spirit valuing flexibility, a "me for we approach" and curiosity, and it continues to be the foundation of our success. We are looking for doers and thinkers who get things done and have fun doing it!