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PENN Entertainment

Operates casinos, racetracks, and online betting

Turf Club Host/Hostess

Dining, Bar & Counter ServiceUpdated on Nov 12
Full-timeHobbs, NM, USANo salary listedIn-person

About the Job

Requirements

  • Strong customer service and interpersonal skills are required.
  • Ability to work as part of a team and promote a cooperative approach between departments.
  • Ability to work unsupervised.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals in English, and to communicate verbally in English; written English communication may also be required.
  • Ability to apply common-sense understanding to carry out written, oral, or diagrammed instructions.
  • Ability to qualify for licenses and permits required by federal, state, and local regulations.
  • Must be able to stand, use hands to handle objects, reach, talk, and hear; perform physical movements including pushing, pulling, bending, twisting, stooping, stacking, crouching, kneeling, and balancing; and lift or move up to 50 pounds.
  • The employee may be exposed to unrestricted secondhand tobacco smoke.

Responsibilities

  • Greet guests promptly and initiate conversations with them.
  • Operate the cash register, take money, and make change as required.
  • Keep tables neat by removing unused glassware, and clear and reset tables for the next seating.
  • Comply with state responsible alcohol-serving requirements and request identification from guests ordering alcohol when their legal age is questionable.
  • Anticipate guest needs when possible.
  • Communicate guest requests to servers, bartenders, and managers.
  • Complete assigned opening and closing side work.
  • Provide Marquee Service to every patron and employee.
  • Perform duties safely and report potential safety hazards to management staff.
  • Answer questions when a manager is unavailable, as needed.
  • Meet multiple and sometimes competing deadlines while working under pressure.
  • Follow corporate and local policies, procedures, and operating guidelines.
  • Demonstrate ethical and cooperative behavior with guests, coworkers, and leadership.
  • Perform other duties assigned by department or company management.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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