Front Desk Medical Receptionists
About the job
- At least 6 months of front-desk receptionist experience, preferably in healthcare.
- Must be willing to cross-train in medical assistant responsibilities to support full-cycle clinic operations.
- Must have basic knowledge of medical terminology.
- Must be able to operate a computer and keyboard at 50 words per minute, as well as a calculator, telephone, copier, and fax.
- Must be able to operate a motor vehicle to travel between clinics.
- Must possess customer service skills and the ability to communicate clearly and effectively with others.
- Must be able to maintain effective working relationships with patients, medical staff, and the public.
- Must be able to react calmly and effectively in a difficult or emergent situation.
- Greet, welcome, and direct patients and visitors appropriately.
- Contact insurance providers to obtain CT authorizations.
- Collect patient payments for outstanding balances and current appointments.
- Answer incoming phone calls and provide accurate information and resources.
- Schedule follow-up appointments using scheduling software.
- Accurately record patient health information in the electronic health record, including insurance, demographic, referral source, contact, and primary care provider information.
- Use the Electronic Health Record Practice Management Platform.
- Prepare and organize patient paperwork for upcoming appointments.
- Scan and attach patient records or documents to patient charts.
- Monitor incoming pharmacy shipments and prepare them for patient pickup.
- Check and process incoming mail.
- Ensure end-of-day reports and logs are accurate and complete.
- Stock the front desk, waiting room, and break room with necessary supplies.
- Schedule drug representative lunches when approved by the provider.
- Request medical records from outside providers.
- Assist in coordinating allergen vial transfers.
- Perform medical assistant duties as needed, including administering allergy injections, taking patient vitals, rooming patients, and reviewing medical assistant testing boards for allergen accuracy.
- A medical assistant background is highly preferred.
- A Medical Assistant Certificate, vocational nurse license, or related experience is preferred.
- Current CPR certification is preferred.
About the company
Aspire Allergy & Sinus runs a network of clinics that diagnose and treat allergies, sinus conditions, and asthma across patients of all ages. Its services include comprehensive allergy testing, personalized treatment plans, and in-office sinus procedures, providing a one-stop pathway from testing to treatment. The company delivers direct patient care through its clinics, focusing on specialty healthcare to streamline the patient experience and improve outcomes in the regions it serves. Unlike general practitioners or solo practices, Aspire Allergy & Sinus combines testing, clinical care, and procedural services under one specialty network to offer coordinated allergy and sinus care.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Austin, Texas
Founded
2012
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Simplify's Take
What believers are saying
- Georgetown opened April 9, 2026, making eight Aspire locations in Greater Austin.
- Aspire added Adair Allergy & Asthma in 2026, expanding Dallas-Fort Worth density.
- The company markets 58-allergen testing and in-house compounded treatments, supporting premium pricing.
What critics are saying
- BBB logged 18 complaints through 2026, driven by billing disputes and unreachable support.
- Reviews cite surprise nasal endoscopy charges and delayed communication, hurting retention and referrals.
- Source Capital-backed rollup growth depends on integrations; a failed DFW expansion dents the platform.
What makes Aspire Allergy & Sinus unique
- Aspire Allergy & Sinus operates 60-plus clinics across Texas, Arizona, Colorado, Florida, and New Mexico.
- It bundles allergy testing, allergy drops, allergy shots, and minimally invasive sinus procedures.
- The 2026 Adair acquisition added board-certified allergists and nine staff in Coppell.
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Benefits
- Remote Work Options