Full-Time

Director – Product Operations

Confirmed live in the last 24 hours

Spring Health

Spring Health

1,001-5,000 employees

Personalized mental health solutions for employers

Healthcare

Compensation Overview

$217.6k - $272kAnnually

Senior, Expert

New York, NY, USA

Requires onsite presence in New York City for three days per week.

Category
Product Operations
Product
Required Skills
Product Management
Requirements
  • Bachelor’s degree in Business, Engineering, or a related field; MBA or advanced degree preferred.
  • 8+ years of experience in product management, product operations, or a related field, with a track record of success in leadership roles.
  • Strong understanding of product development processes, methodologies, and best practices.
  • Excellent analytical, organizational, and problem-solving skills.
  • Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
  • Demonstrated ability to manage multiple priorities and projects in a fast-paced, dynamic environment.
  • Passion for mental health and a commitment to Spring Health’s mission and values.
  • Ability to thrive in a fast-paced environment.
Responsibilities
  • Oversee and facilitate key planning and decision processes for the Product organization, including solution reviews, roadmap prioritization, and annual planning.
  • Identify, implement, and manage product management tools, processes, and best practices to enhance product team efficiency and effectiveness.
  • Develop and monitor key performance indicators (KPIs) and metrics to track and report product performance.
  • Lead cross-functional initiatives to improve product operations, including process improvements, resource allocation, and risk management.
  • Directly manage a PMO with ~8 people responsible for managing major technical and product-driven cross-functional projects.
  • Collaborate with product managers, engineering, data science, design, and other stakeholders to ensure alignment and successful execution of product priorities.
  • Facilitate effective communication and coordination between product teams and other departments, including report-outs of prioritization and product launches.
  • Oversee the CPO and product leadership team’s agenda, ensuring clear ownership and continuous follow-up on action items.
  • Own the product technology stack from tool selection to ensuring adoption.
  • Develop high-quality documentation & artifacts to ensure clarity for cross-functional partners and stakeholders.
  • Guide product development lifecycle at every stage, optimizing processes and rituals that help the team thrive.

Spring Health provides personalized mental health solutions aimed at improving employee well-being for organizations and health plans. Their approach, known as Precision Mental Healthcare, tailors mental health support to each individual, offering options that include digital resources, meditation, therapy, and medication. Users begin with a brief assessment that leads to a customized care plan and a list of appropriate providers from Spring Health's network. The platform is user-friendly, allowing users to schedule appointments and access wellness exercises easily. A Care Navigator is also available to offer clinical guidance and emotional support throughout the mental health journey. Unlike competitors, Spring Health focuses on delivering a highly personalized experience, ensuring that each user receives the most suitable care. The company's goal is to enhance mental health support in the workplace, making it accessible and effective for employees.

Company Stage

Series E

Total Funding

$452.3M

Headquarters

New York City, null

Founded

2016

Growth & Insights
Headcount

6 month growth

12%

1 year growth

36%

2 year growth

115%
Simplify Jobs

Simplify's Take

What believers are saying

  • Spring Health raised $100M in Series E funding, valuing it at $3.3 billion.
  • The company covers over 10 million lives, partnering with brands like Microsoft and Target.
  • Spring Health's Community Care solution addresses mental health equity and social determinants.

What critics are saying

  • Emerging startups with similar solutions may dilute Spring Health's market share.
  • Rapid AI advancements could outpace Spring Health's current offerings, reducing competitiveness.
  • Data privacy concerns may lead to regulatory scrutiny and loss of consumer trust.

What makes Spring Health unique

  • Spring Health offers Precision Mental Healthcare, tailoring solutions to individual needs.
  • The company provides a comprehensive platform with digital support, therapy, and medication options.
  • Spring Health's Care Navigator offers personalized clinical guidance and emotional support.

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Benefits

Retirement benefits

Paid time off

Healthcare benefits

Insurance benefits

Work-life benefits

Mental health benefits