Software Engineering Manager

Who We Are:

At Synapse Health, we're streamlining the durable medical equipment (DME) process.  We manage intake, documentation, routing, claims, billing, and patient support. Our model reshapes how DME is delivered and experienced. 

Since 2016, with decades of industry and leadership experience, we've delivered tech-based solutions that help our partners to modernize operations, improve coordination, and reduce administrative burdens. By taking on operational and financial complexity, we're redefining how DME works for providers, prescribers, and patients. We are proud to offer work that matters, on a mission that matters.

Learn more atSynapseHealth.comand onSynapse Health’s LinkedIn.

What We Need:

We’re looking for a technical Engineering Manager who can lead through sound judgment, collaboration, and execution. This is a hands-on leadership role for someone who enjoys solving complex technical problems, partnering closely with engineers and Product, and helping teams deliver meaningful business outcomes.

You’ll lead a team responsible for building and evolving software that directly impacts patients, providers, and partners. Beyond people leadership, you'll help guide technical direction, support architectural decisions, and create an environment where engineers can do their best work. This role is ideal for a leader who values pragmatism over process, understands how to balance speed and quality, and enjoys developing high-performing teams that consistently deliver reliable, scalable software.

What You Will Do:

• Lead and develop a team of 4–8 engineers while fostering a culture of ownership, accountability, and continuous improvement.
• Partner closely with Product Management and stakeholders to prioritize work, align on business outcomes, and ensure teams are solving meaningful problems.
• Collaborate with engineers on technical designs and architectural decisions, helping teams deliver scalable, maintainable, and secure solutions aligned with broader engineering goals.
• Provide technical guidance across architecture, implementation, and delivery, helping engineers make sound decisions and navigate tradeoffs effectively.
• Maintain a strong understanding of your team's systems and contribute technical insight when needed.
• Create clarity in ambiguous situations, helping teams break down complex initiatives into actionable plans and deliver high-quality solutions.
• Establish effective operating rhythms and delivery practices that balance execution, quality, and sustainability.
• Drive adoption of modern engineering practices including CI/CD, automated testing, observability, AI-assisted development workflows and more.
• Coach and mentor engineers through feedback, career development, and technical growth.
• Identify technical, operational, and delivery risks early and help teams navigate them successfully.

What You Have:

At Synapse Health we’ve intentionally built a culture of kindness, collaboration and creativity, and we consider those qualities to be table stakes for any new team member. Additional requirements include:

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience.
• 8+ years of software engineering experience, including at least one year of experience leading engineers through direct management.
• Experience leading engineering teams responsible for customer-facing or business-critical software products.
• Strong software engineering fundamentals and the ability to collaborate on technical designs, evaluate tradeoffs, and guide teams toward sound engineering decisions.
• Experience designing, building, and operating distributed systems and cloud-native applications in production environments.
• Experience partnering closely with Product Management and business stakeholders to prioritize work, make tradeoffs, and deliver business outcomes.
• Strong understanding of modern software development practices including CI/CD, automated testing, observability, incident management, and release processes.
• Experience working in cloud environments such as Azure, AWS, or GCP.
• Demonstrated ability to balance speed, quality, technical debt, and long-term maintainability.
• Experience leading teams through ambiguity, organizational change, and evolving business priorities.
• Familiarity with regulated environments involving sensitive customer or healthcare data is preferred.
• Experience with C#, .NET, and Azure is helpful but not required. We welcome leaders from any modern object-oriented engineering background who can quickly learn new technologies and guide teams through sound engineering practices.

What Sets You Apart:

• Diligent Execution: You maintain high standards for quality, reliability, and engineering excellence while creating an environment where engineers take ownership of outcomes.
• Pragmatic Judgment: You focus on solving real business problems and help teams make thoughtful tradeoffs that balance speed, simplicity, scalability, and long-term maintainability.
• Technical Leadership: You provide guidance on technical decisions, help teams navigate complexity, and create an environment where engineers can deliver high-quality solutions with confidence.
• Proactive Ownership: You identify risks early, create clarity in ambiguous situations, and help teams drive important work to completion.
• Collaborative Impact: You build strong partnerships across teams, communicate effectively, and align stakeholders around shared goals and outcomes.
• People Development: You genuinely enjoy helping engineers grow through mentorship, feedback, accountability, and career development.

Compensation:

The base salary range for this position is $165,600 – $205,000+ annually. This range reflects the anticipated compensation at the time of posting. Final compensation will be based on factors such as relevant experience, demonstrated skills, internal equity, and prevailing market conditions. Compensation discussions are encouraged throughout the hiring process.

What Sets Us Apart: 

Work is a part of life, but at Synapse Health, we believe it should be meaningful and enjoyable. We’re committed to helping our team members thrive personally and professionally, which is why our benefits include:

• Professional growth opportunities with compelling career paths
• Healthy work-life balance supported by flexible paid time off (PTO)
• Comprehensive benefits package, including medical, dental, vision, STD & LTD insurance for full-time team members
• 401(k) savings plan with employer matching contributions

Synapse Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Synapse Health, Inc will never request personal or sensitive information during the recruitment process. Please see our Careers Page for more information to protect yourself from scammers and to learn more about our recruitment process.