Founding Principal
Solvea
Founding Principal
Solvea
Automates multi-channel customer service workflows
About Solvea
Solvea is building simulations for high-stakes decisions. In our rapidly changing world, leaders are forced to act with imperfect information. Solvea helps them move with conviction by simulating these high-stakes decisions so they better understand how and why their decisions will ripple across society. Our mission is to predict the outcome of every decision.
In <1 year, we’ve 10x-ed revenue with customer demand outstripping our pace of deployment. We’ve built proprietary models that work across the lifecycle of strategic decisions that are live in deployment every day. Most importantly, we have won the trust of dozens of clients who continue to refer us organically to their peers even as we remain in stealth.
We are hiring the last few members of the founding team to help us shape the product and work with our rapidly expanding client base, as we prepare to scale. You’ll push, and be pushed by our incredibly talent dense team. Founding Principals are from leading consulting firms with experience working on the most complex decisions. Founding Members of Technical Staff have worked on problems at scale (Google, Microsoft, Uber) and on cutting-edge research (Kaggle top 100).
This role is a launchpad for future founders or Solvea leaders. High-intensity, in-person environment in San Francisco, 6 days a week, with top-of-market comp. We move fast and the bar is high - join us and make a difference.
Our Philosophy on Working Culture
We are high autonomy - you will operate with incredible scope of responsibility from day 1
We think from first principles - reinventing how work should be done requires reasoning about why we do things, and what we are trying to achieve
We operate across domains - if you haven’t already, you will develop technical skills as you partner with our builders operating at the frontier of AI-Native companies
About the Role
Responsibilities
The Founding Principal is a unique role combining the very best aspects of Product, Strategy and Go-to-Market
Own products working with our Engineers - define, design and execute net-new AI products that shape the frontier of decision-making
Drive engagements working with our Clients - own the relationship, scope out the decision, and pull it through to execution
Shape Solvea working with our Founders - identify and define new product/GTM initiatives, push to get resource allocated and execute it end-to-end
Requirements
We are looking for the trifecta of smart, driven and nice
Capability - You’ve likely been a top performer at your previous firms, and have wondered why they haven’t pushed to achieve more
Commitment - You are individually intense, learn rapidly and recognize the momentous opportunity ahead to shape the world
Culture - You are low ego, earn the right through action, and want to elevate your teammates to win together
Ideal Experience
We are looking for people with exceptional commercial experience who want to increase their ownership and be part of a fast-moving AI company
Strategy consultants from leading firms with meaningful diligence experience
Private equity investors who get excited about deep and thematic research
Investment bankers with strong commercial acumen
Compensation & Benefits
Cash Compensation - USD $150,000 - $300,000
Meaningful Equity
Lunch, dinner, and coffee provided in the office
Top Health + Dental + Vision Insurance
401k plan
Late night Ubers
Visa sponsorship support
Solvea offers an AI-powered resolution engine that automates complex customer service workflows across industries, acting as an AI receptionist across channels like phone, email, chat, and SMS. It uses a no-code setup so businesses describe their needs in plain language to deploy a virtual agent in minutes and can integrate with tools such as Google Calendar, Shopify, Zendesk, and Intercom for tasks like scheduling and order tracking. The platform applies natural language processing to understand intents, enforces business rules, and runs over 100 pre-built workflows, with escalations to human agents when necessary; its Agent Assist feature provides real-time suggestions to human agents. Pricing is performance-based, charging per resolved ticket, with a goal to improve support efficiency and reduce costs while claiming auto-resolution of up to 70% of common queries.
Explore more opportunities at Solvea