V

Vinfen

Health and human services for disabilities

Program Director 2 - Brain Injuries

Full-TimeDeadline 9/15/27
$62.9k/yr
Mid, Senior
Master's
Northborough, MA, USA
In Person
Social & Community Services

About the job

Requirements
  • A Master's degree in Social Work, Psychology, or a related field is preferred, but experience may substitute for education.
  • A high school diploma or GED is required.
  • At least three years of experience in progressively responsible human services functions, including two years in a supervisory capacity.
  • Experience working with individuals with brain injury is preferred.
  • Strong time management, organizational, and writing skills.
  • Must be at least 21 years old and hold a current, valid U.S. driver's license; tenure requirements vary in the posting between six months and one year.
  • Must obtain CPR and First Aid certification within two weeks of employment, MAP certification within 150 days, and Safety Care certification within 90 days.
  • Must pass CORI, reference, national fingerprinting, and driving record checks.
  • Must possess and maintain adequate insurance and a safe driving record when using a personal vehicle; driving records are subject to annual checks.
  • Knowledge of human services relevant to the assignment and operations management procedures and practices.
  • Sensitivity to cultural, religious, racial, disability, and gender issues.
  • Knowledge and use of advocacy techniques, communication and learning styles, organizational and strategic practices, participatory and collaborative skills, and human, legal, civil rights, community, and other resources.
  • Knowledge of equipment, therapies, service providers, empowerment and self-advocacy techniques, formal and informal assessment practices, and participatory planning techniques.
  • Knowledge of crisis intervention techniques and decision-making processes, and ability to communicate decisions.
  • Ability to provide leadership and team management to staff, balance competing priorities, make independent judgments and decisions, and work professionally and confidentially.
  • Knowledge of personal computer applications and equipment, financial management practices in human service organizations, and documentation requirements.
  • Must be able to stand, walk, bend, kneel, stoop, crouch, crawl, and climb; lift at least 25 pounds using proper techniques or a two-person lift; operate office equipment; and assist clients with daily living tasks.
  • Must be able to remain stationary for 50% of the time as needed, maneuver through narrow spaces or hallways, and perform the listed movement and communication activities.
  • Specific vision abilities include close, distance, color, peripheral, and depth perception, and ability to adjust focus.
  • For day programs or group residences, must be able to assist with routine living activities including cleaning, meal preparation, vacuuming, shoveling, and grocery shopping.
  • Must obtain NET training; may be asked to obtain Certified Brain Injury Specialist certification; other training may be assigned.
Responsibilities
  • Oversee the operational, financial, and administrative operations of a group home or independent living environment serving adults living with brain injuries.
  • Provide leadership and consultation to staff on implementing Individual Service Plans and Program Specific Treatment Plans.
  • Direct and manage program staff activities, hire appropriate staff, and deploy staff to optimize effort and achieve operational and financial goals.
  • Manage staff performance by providing direction, training, and coaching; implementing recognition and rewards programs; conducting performance planning and review sessions; guiding career development; and carrying out counseling and corrective action programs as necessary.
  • Ensure timely and professional intake of prospective persons served; arrange and perform intake procedures and conduct initial assessments of suitability for the program.
  • Supervise and direct staff on treatment and support plans and interventions, including rehabilitative strategies and techniques; assist managers with comprehensive assessments; and participate in treatment and support planning meetings.
  • Research housing and subsidy opportunities for referred individuals, assist with applications as necessary, and complete related requirements and documentation.
  • Provide outreach and create environments that foster relationships with family, friends, and others established in the person's life.
  • Resolve problems for staff and persons served, foster teamwork and leadership in work groups, and provide staff with updated policies and directives.
  • Ensure quality and timely completion of clinical, recordkeeping, and service, support, and action plans and documents.
  • Ensure compliance with internal quality requirements, external licensing, certification, and accreditation standards, regulations, and program policies and procedures.
  • Assist with program budget development and manage adherence to budgets; ensure collection of program fees and service delivery data.
  • Represent Vinfen in professional, trade, regulatory, and funding-source organizations, and participate in committees, meetings, and other activities as requested.
  • Serve as a resource for program staff, families and friends of persons served, neighbors, public officials, and other providers.
  • Manage adverse events, including medication occurrences, physical restraints, and other critical incidents; ensure corrective plans and actions are implemented and reported.
  • Respond to internal and external data collection and reporting requests; ensure program quality, goal achievement, and quality improvement.
  • Provide on-call backup and on-site support and intervention when necessary.
  • Store, administer, document, and dispose of medication for persons served in accordance with MAP requirements, funding-source regulations, and company policy; ensure compliance with Vinfen MAP protocols.
  • Maintain and enhance staff knowledge of human services issues, trends, and techniques.
  • Ensure the maintenance and safety of physical sites.
  • Perform other related duties as required.
  • Drive for the position using either a Vinfen van or personal vehicle.
Desired Qualifications
  • Master's degree in Social Work, Psychology, or a related field.
  • Experience working with individuals with brain injury.
  • May be asked to obtain Certified Brain Injury Specialist certification.

About the company

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

1977

Get referred to Vinfen

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Vinfen added Melissa Shannon as vice president of policy and strategy on August 11, 2026.
  • Gateway Arts raised more than $120,000 in July 2026, strengthening donor-backed programs.
  • The Lowell Restoration Center gives Vinfen a visible, state-backed crisis-care platform through 2028.

What critics are saying

  • Massachusetts staffing shortages hit direct care roles; Vinfen faced layoffs or unpaid leave in 2026.
  • DMH contract dependence creates budget risk; the Lowell extension added only about $250,000.
  • The Commonwealth’s 2026 Skyline Drive case shows Vinfen’s landlord and placement ecosystem faces legal scrutiny.

What makes Vinfen unique

  • Vinfen operates Massachusetts and Connecticut community behavioral health, disability, and brain-injury services.
  • Restoration Center of Greater Lowell opened March 31, 2026 as 24/7 crisis diversion.
  • Vinfen’s 2025 annual report shows $295.7 million revenue and $89.2 million net assets.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Health Savings Account/Flexible Spending Account
  • Pet Insurance
  • Paid Vacation
  • Paid Holidays
  • Paid Sick Leave
  • Tuition Reimbursement
  • Employee Referral Bonus