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Princess Cruises

Florist

IllustrationUpdated on Nov 14
Full-timeManila, Metro Manila, PhilippinesNo salary listedIn-person

About the Job

Requirements

  • Formal training or at least 2 years of professional experience in floristry or horticulture is required.
  • Previous experience as a florist in a cruise environment is required.
  • Strong attention to detail, creativity, and time management skills are required.
  • Proficiency in maintaining inventory and managing product storage is required.
  • Ability to work independently and as part of a multicultural team in a dynamic, fast-paced environment is required.
  • Excellent interpersonal and customer service skills are required.
  • Flexibility to work a variety of shifts, including holidays and sea days, is required.
  • Understanding of the foundations of guest service, with the ability and willingness to deliver outstanding service to guests, is required.
  • Strong verbal and written communication in English is required.
  • A personable communicator with strong social skills and a warm, friendly, and caring personality is required.
  • Ability to establish and maintain courteous and professional working relationships in a diverse cultural environment is required.

Responsibilities

  • Manage all aspects of horticultural products onboard, including storage, preparation, and presentation.
  • Produce and distribute high-quality floral arrangements for guest staterooms, public areas, special events, and onboard promotions in alignment with company standards.
  • Maintain public-area and suite plants to ensure a fresh, vibrant atmosphere throughout the voyage.
  • Participate in live floral arrangement exhibitions and demonstrations for guests, as required.
  • Support onboard revenue initiatives through direct sales of floral arrangements to guests.
  • Maintain accurate inventory records and reconcile all sales at the end of each voyage.
  • Monitor the quality of flowers, plants, and materials received, and escalate concerns before product quality is impacted.
  • Order floral supplies in a timely manner based on upcoming promotions, seasonal needs, and special occasions, while maintaining efficient inventory levels.
  • Keep the florist’s pantry and storage areas organized and clean, and ensure they meet hygiene and public health standards.
  • Deliver a warm and engaging guest experience, acknowledge special occasions, and interact with guests professionally and attentively.
  • Comply with cleanliness, safety, environmental policies (HESS-MS), public health standards, and company regulations.
  • Continuously surprise and delight guests throughout their cruise experience.

About the Company

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Santa Clarita, CA
Founded
1965

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