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Full-Time

Customer Support Technician II

T2

Posted on 5/8/2024

Applied Materials

Applied Materials

10,001+ employees

Materials engineering for chips and displays

Industrial & Manufacturing
Energy

Compensation Overview

$19 - $26.4Hourly

+ Bonuses + Stock Awards

Mid

Austin, TX, USA + 5 more

Category
Customer Support
Customer Success & Support
Required Skills
Customer Service
Requirements
  • Associate's Degree
  • 2-4 Years of Experience
  • Certifications
  • Ability to distinguish between colors
  • Physical ability to lift up to 35 lbs.
  • Good customer service skills
  • Knowledge of diagnostic techniques
  • Experience with hand and power tools
Responsibilities
  • Perform standard Tier 0 installation and service activities
  • Perform preventative maintenance and wet cleans independently
  • Assist senior engineers with corrective maintenance
  • Respond to fab issues by communicating with other engineers
  • Verify operational quality of system equipment
  • Follow checklists and procedures
  • Learn and apply diagnostic techniques
  • Diagnose and resolve basic technical problems
  • Represent Applied Materials to the customer
  • Maintain a professional demeanor
  • Comply with safety procedures

Applied Materials, a leader in materials engineering solutions, creates technologies that handle the complex process of production for new chips and advanced displays on an industrial scale. By expertly modifying materials at atomic levels, they provide a distinct competitive edge. This setting fosters a culture of innovation and precision, making it an ideal workplace for those keen on impacting future technologies and contributing to technological advancements that shape industries.

Company Stage

IPO

Total Funding

$111.2M

Headquarters

Santa Clara, California

Founded

1967

INACTIVE