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Carrier Global

HVAC, refrigeration, and fire and security solutions

Key Account Manager Data Centers

Account ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • A completed degree in business administration, marketing, engineering, or a related field is required.
  • At least five years of experience in account management, sales, or business development is required, ideally in the data center or technology sector.
  • Experience managing large, complex customer accounts and demonstrable sales success is required.
  • Knowledge of hyperscalers, cloud service providers, and the data center market is required.
  • Technical understanding of HVAC systems is advantageous but not mandatory.
  • Strong communication, negotiation, and teamwork skills are required.
  • Ability to translate technical concepts into business solutions is required.
  • Strong project management and organizational skills are required.
  • Proficiency with CRM systems and Microsoft Office is required.
  • Willingness to travel up to 30% for customer appointments and industry events is required.

Responsibilities

  • Build and maintain long-term relationships with hyperscalers and colocation providers.
  • Develop tailored one-stop-shop solutions spanning new installations, chillers and air-side systems, controls, and service.
  • Ensure high customer satisfaction through proactive support and rapid problem resolution.
  • Develop and execute strategic account plans to achieve revenue targets.
  • Acquire new customers, develop proposals, and conduct successful negotiations.
  • Identify cross-selling and upselling opportunities.
  • Monitor and analyze market trends, competitors, and emerging technologies.
  • Coordinate internal engineering, operations, and customer service teams to deliver projects successfully.
  • Regularly report on project status, sales pipeline, and decision-making processes.
  • Work closely with product experts and the technical team.
  • Represent the company at industry events and conferences.

Desired Qualifications

  • Technical understanding of HVAC systems is advantageous but not required.
  • Experience in the data center or technology sector is preferred.

About the Company

Carrier Global

HVAC, refrigeration, and fire and security solutions

Carrier Global provides intelligent climate and energy solutions for residential, commercial, and industrial sectors, including HVAC, refrigeration, and fire and security systems. It sells equipment and related services and is transitioning from a hardware maker to a digital solutions provider that uses building automation and energy management. The company differentiates itself through a global footprint, a broad product portfolio, and a strategy of digital transformation supported by selective acquisitions while shedding non-core assets. Its goal is to help customers improve building efficiency, reliability, and safety by integrating physical equipment with digital technologies.

Company size
10,001+
Company stage
IPO
Headquarters
Palm Beach Gardens, FL
Founded
2003

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