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Better Health Group

Primary care platform enabling value-based care

Clinical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeJacksonville, FL, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Current state licensure or certification as a Licensed Practical Nurse, or certification as a Certified or Registered Medical Assistant from an accredited program is required.
  • CPR/BLS certification is required.
  • At least 2 years of recent clinical experience in a primary care, outpatient, or ambulatory setting is required.
  • Experience using electronic medical record systems is required.
  • Knowledge of OSHA, HIPAA, infection control, and universal precautions is required.
  • Proficiency with Google Suite, including Drive, Docs, Sheets, and Slides, and basic computer applications is required.
  • The role requires the ability to multitask and prioritize in a fast-paced environment, maintain confidentiality and cultural sensitivity in patient interactions, and work independently or collaboratively with a multidisciplinary team.
  • The role requires physical ability for a full range of body motion, including assisting with patient transfers; manual dexterity and eye-hand coordination; standing, walking, bending, kneeling, pushing, and reaching for extended periods; and lifting or moving patients and medical equipment as needed, including lifting or carrying up to 15 pounds.
  • Normal or corrected vision and hearing are required.
  • Reliable transportation and flexibility to report to assigned clinic locations as scheduled are required.

Responsibilities

  • Greet and prepare patients for provider examinations by obtaining vital signs, history, and current medications, and accurately document the information in the electronic medical record.
  • Assist providers during examinations, procedures, and treatments, ensuring proper room setup and patient comfort.
  • Maintain accurate and complete patient records in the electronic medical record.
  • Administer medications, injections, or immunizations as ordered and within the applicable scope of practice.
  • Perform diagnostic tests and procedures as directed, including EKGs, pulse oximetry, spirometry, point-of-care testing, and glucose checks.
  • Draw blood and process lab specimens according to protocol.
  • Support patient education and provide instruction on treatment plans, medications, and preventive care.
  • Maintain exam rooms, instruments, and equipment, including cleaning, sterilization, and inventory management.
  • Manage patient phone calls, appointment scheduling, and proactive care coordination, including medication reminders, follow-up calls, and transitions of care.
  • Maintain quality control logs, lab compliance, and medication inventory.
  • Support front-office and administrative functions as needed, including check-in and check-out, referrals, and prescription management.
  • Collaborate with the care team to support efficient clinic flow and a positive patient experience.
  • Perform other duties as assigned to support clinic operations.

Desired Qualifications

  • IV-start or phlebotomy certification is preferred.

About the Company

Better Health Group

Primary care platform enabling value-based care

Better Health Group provides a national primary care platform that helps clinicians participate in value-based care. It offers a dual-operating model: physicians can retain ownership of their practices and partner with Better Health Group’s MSO and ACOs, or work as employees at company-owned clinics, earning revenue through health-plan partnerships that take on financial risk across Medicare Advantage, Medicare ACOs, Medicaid, and commercial plans. Its platform integrates a practice’s EMR with data from prescriptions and hospital visits to generate actionable care-management recommendations while handling administrative tasks like outreach, coding and billing, quality reporting, and payer relations. The company aims to shift from reactive sick care to proactive Better Health care, supporting nationwide expansion and population health improvements.

Company size
1,001-5,000
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$675M
Headquarters
Tampa, FL
Founded
2006

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