University Health

Academic health system with teaching hospitals

Behavioral Health Patient Access and Scheduling Specialist

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeKansas City, MO, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
Experience in clerical work, patient contact, a hospital business office, or insurance is required.
At least one year of experience as a Patient Access and Scheduling Representative is required.
Communication skills are required to interview patients and families and exchange information with hospital staff, physicians, third-party payors, and resource persons.
Concise written communication and keyboarding skills are required.

Responsibilities

Interview patients or other sources to obtain demographic and financial data and access patients to the hospital's clinical and financial systems.
Communicate health benefit regulations and patient financial obligations to responsible parties.
Receive written and telephone requests and schedule patient appointments using the electronic scheduling system.
Gather and record financial and insurance information, and coordinate and make referrals to appropriate financial resources.
Validate financial and insurance information, obtain appropriate pre-certification and authorization for services, collect co-pays, and complete admission and registration paperwork.

Desired Qualifications

Knowledge of basic medical terminology.
Previous experience as a Patient Access Representative with this organization or another organization.

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.

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Behavioral Health Patient Access and Scheduling Specialist101 Truman Medical Center

Job Location

Lakewood Counseling Service, UH Behavioral HealthKansas City, Missouri

Department

Patient Access Behavioral Health UHTMC

Position Type

Full time

Work Schedule

8:30AM - 5:00PM

Hours Per Week

Job Description

Interviews patients and/or other sources to obtain demographic and financial data accessing patients to clinical and financial systems of the hospital. Communicates health benefit regulations and patient financial obligation to responsible parties. Receives requests both written and telephonic to schedule patient appointments via the electronic scheduling system. Gathers and records financial and insurance information, coordinates and makes referrals to appropriate financial resources. Validates financial and insurance information, obtains appropriate pre-certification and authorization for services, collects co-pays; completes all admission/registration paperwork.

Required:

High school diploma or equivalent required
Experience in clerical, patient contact, hospital business office or insurance
Communication skills required to interview patients and families, to gather and exchange information with other hospital staff members, physicians, third party payors and resource persons.
A minimum of one year’s experience as a Patient Access & Scheduling Representative.
Concise written communication skills and keyboarding skills required.

Preferred:

Knowledge of basic medical terminology
Previous experience as a Patient Access Representative with the organization or at another organization.

About the Company

University Health

Academic health system with teaching hospitals

University Health is an academic health system with two acute-care hospitals, a large behavioral health program, a long-term care facility, and many primary care clinics. It serves as the teaching hospital for the University of Missouri-Kansas City School of Medicine, training future physicians. The downtown Truman Medical Center campus houses a Level One Trauma Center and includes cancer, imaging, eye, and other specialty centers, with additional outpatient facilities and services across the network. Its goal is to deliver accessible, high-quality care to the community while educating tomorrow’s doctors.

Company size: 1,001-5,000
Company stage: Grant
Total funding: $1M
Headquarters: Kansas City, MO
Founded: 1962

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