Waiter

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Welcome to Four Seasons Resort Mallorca at Formentor. Perched on the spectacular Formentor Peninsula, surrounded by the Mediterranean Sea and the breathtaking landscapes of Mallorca, Four Seasons Resort Mallorca at Formentor is a truly extraordinary place to work. Originally opened in 1929, this iconic retreat has been reimagined following an extensive restoration, reopening in August 2024 as Four Seasons’ first resort in Mallorca. Set within a vast private estate, the Resort combines its rich heritage and poetic charm with contemporary luxury and the warm, authentic spirit of Spanish hospitality. Here, nature, history and exceptional service come together to create an inspiring environment for both our guests and our people. Join our team and become part of the story of Formentor — a place where careers are shaped by meaningful experiences, genuine connections and the opportunity to deliver the exceptional, every day.

About the role

The Waiter position provides an enjoyable, expertly served beverage or dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. Servers anticipate and service guests needs before being asked and are knowledgeable about all available menu options, beverage lists and daily specials.

What you will do

• Takes orders for, serves (where applicable, prepares) food and beverages to guests as per standards in a friendly, timely and efficient manner. 

• Having knowledge of the menu, with the ability to make suggestions. 

• Anticipates guest needs, offers suggestions and ascertains satisfaction. 

• Takes ownership of guest concerns and requests and acts decisively to ensure guest satisfaction when glitches occur. 

• Is highly sensitive to guest preferences; assists in compiling guest history; offers a special service touch when an opportunity is presented. 

• Accurately posts guest checks, processes payments and adheres to related control procedures in a vigilant manner. 

• Breakdown, clean and set-up of tables, buffets, and food stations as well as the back-of-house areas. 

• Plate, prepare food & beverage items and serve as indicated in the Standards Training Manual.

What you bring

• An outgoing, engaging personality with a can-do attitude towards every task.

• One to two years of previous experience in a Food & Beverage outlet, ideally within a luxury hotel or resort environment.

• A strong hospitality spirit, with a natural ability to connect with guests and anticipate their needs.

• High level of understanding and knowledge of food, wine, and beverage service standards.

• Exceptional communication skills, with a positive and collaborative approach to working with both guests and team members.

• Previous experience with F&B computer systems and the ability to operate POS and related equipment with ease.

• Ability to remain composed, organized, and detail-oriented in a fast-paced environment.

• A polished, professional appearance and demeanor that reflects the standards of a luxury brand.

• Adaptability and flexibility to adjust to different service styles, guest preferences, and operational demands.

• Commitment to excellence, attention to detail, and a passion for delivering memorable dining experiences.

Work Experience: 2 Years.

Degree: Professional /Technician.

Languages: Spanish / English.

Language Ability: High.

 
What we offer: 

• Competitive Salary, wages, and a comprehensive benefits package.

• Excellent Training and Development opportunities.

• Complimentary Accommodation at other Four Seasons Hotels and Resorts.

• Complimentary Dry Cleaning for Employee Uniforms.

• Complimentary Employee Meals.

• Discounts at our hotel restaurants.

• Discounts on local services.

• Possibility of accommodation and transportation to work (at a reduced cost).

• Mental Health Support: 24/7 access to professional and confidential psychological assistance.

Schedule & Hours: Seasonal contract, full Time, 40 hours per week, with consecutive and rotating shifts (including early mornings, days, evenings and weekends).