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Teleperformance

Outsourced customer experience management services

Voice Coach

Corporate & Technical TrainingConfirmed live in the last 24 hours
Full-timeThane, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

  • Approximately 1–2 years of practical professional experience in a particular area.
  • A knowledge base typically acquired from a professional or university degree.
  • Ability to execute established standards independently within set frameworks and follow the established course.
  • Ability to develop knowledge, share best practices, and develop relevant and appropriate solutions.
  • Ability to continuously improve day-to-day activities and processes.

Responsibilities

  • Deliver training materials, including presentation materials, training guides and manuals, and course evaluations.
  • Coordinate training schedules based on training requirements.
  • May serve as a formal team leader of more junior coworkers and set day-to-day operational objectives.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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