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Full-Time

Director of Food Safety & Quality Assurance

Confirmed live in the last 24 hours

Nuts.com

Nuts.com

201-500 employees

E-commerce retailer of premium nuts and snacks

Food & Agriculture
Consumer Software
Consumer Goods

Compensation Overview

$160k - $170kAnnually

+ Bonus

Senior, Expert

Westfield, NJ, USA

Category
QA & Testing
Quality Assurance
Requirements
  • Bachelor's degree required in food science, engineering or related discipline
  • Experience working in a food manufacturing facility or related industry
  • 10+ years of relevant experience within the Food Quality/Safety/Regulatory space
  • Experience with audit compliance and related audit requirements
  • Experience with Organic, Gluten-Free, Kosher, Halal, Non-GMO verified programs high preferred
  • Knowledge of OSHA protocols in a manufacturing environment
  • Self-motivated, proactive thinking with business acumen
  • Competency with Electronic Quality Management Systems (EQCMS) along with excellent organizational skills
  • Experience in Lean 6 Sigma, 5 Whys, Pareto analysis a plus
  • Bilingual- Spanish is a plus!
Responsibilities
  • Build and maintain a multi-year roadmap for food safety and quality program to support growth into new areas such as retail, business customers, and in-house flavoring
  • Create and facilitate work streams to support business needs for new product introduction including vendor onboarding and ensuring all client-facing product claims reflect vendor specifications
  • Build process to have COAs readily available for business customers upon request
  • Expand in-house lab capabilities to validate product quality and improve availability of documentation for business customers
  • Work closely with business stakeholders to support launching new products and meeting quality and documentation standards for new customers
  • Provide guidance and support to cross-functional colleagues in processes required to meet key regulatory and certification requirements
  • Ensure our facility and products comply with all regulatory and certification requirements including FDA, USDA, Kosher, Gluten-Free, and Organic standards
  • Ensure facility maintains standards to support annual audit for SQF certification under the GFSI umbrella
  • Maintain documentation to fulfill compliance requests from auditors, regulators, customers, and Nuts.com management
  • Represent Quality/Food Safety Department during audits, regulatory visits, training, and interactions with cross-functional colleagues
  • Setup structure to maintain up to date product specifications and nutritional facts information
  • Work with QC Technicians to properly document quality monitoring activities and programs
  • Direct Recall and Traceability Programs including Mock Recalls
  • Work closely with operations leaders (receiving, manufacturing and fulfillment) to ensure FSQA standards are met and to manage CAPAs in the event of a violation
  • Direct Employee Training of FSQA Programs, Policies, and Procedures
  • Monitor and reduce instances of customer complaints that are related to product quality and operational accuracy
  • Escalate challenges, as appropriate, to Operations and Company Leadership

Nuts.com specializes in selling high-quality nuts, dried fruits, chocolates, sweets, and specialty baking products through its online platform. Customers can purchase items in both bulk and snack sizes, catering to individual consumers, businesses, and food enthusiasts. The company sources premium products and sells them directly to customers, generating revenue from product sales and shipping fees. For orders over $59 within the contiguous United States, shipping is free, while international shipping costs are calculated at checkout. Nuts.com prioritizes customer satisfaction with a commitment to resolving any issues and actively engages with its community through social media. The goal is to provide a wide variety of quality products while ensuring a positive shopping experience for all customers.

Company Stage

N/A

Total Funding

N/A

Headquarters

Cranford, New Jersey

Founded

1929

Growth & Insights
Headcount

6 month growth

15%

1 year growth

15%

2 year growth

15%
Simplify Jobs

Simplify's Take

What believers are saying

  • The appointment of PJ Oleksak as CEO marks a transformative leadership change, potentially driving new growth strategies.
  • Nuts.com's innovative product offerings, such as the award-winning Mexican Hot Cocoa Bites, highlight its commitment to product innovation.
  • The launch of GiftDrop enhances customer experience by offering flexible gifting options.

What critics are saying

  • The competitive online retail market requires continuous innovation to maintain market share.
  • Potential allergen issues with products like Brazil nuts could pose health risks and affect customer trust.

What makes Nuts.com unique

  • Nuts.com specializes in premium nuts and dried fruits, setting it apart from general online retailers.
  • Their strong emphasis on customer satisfaction and community engagement through social media fosters a loyal customer base.
  • The company offers a wide range of products in both bulk and snack sizes, catering to diverse consumer needs.