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Alertus Technologies

Mass notification solutions to protect lives

Technical Product Specialist

ProductConfirmed live in the last 24 hours
Full-timeBaltimore, MD, USA$45k - $65k /yr

About the Job

Requirements

  • Must be willing to transition work assignments, projects, and teams every 8–12 months throughout the program.
  • Have a strong customer-service mindset and desire to contribute to a life-saving mission.
  • Demonstrate analytical and problem-solving skills.
  • Communicate effectively, both written and verbally.
  • Be intellectually curious and adaptable to change.
  • Be able to travel occasionally.
  • Have a bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a closely related technical field.
  • Be a recent graduate or early-career professional with less than two years of professional experience, including internship or co-op experience.
  • Be fully vaccinated or in the progress of vaccination by the first day of employment, subject to stated exceptions, and provide proof of vaccination or exemption before the start date.

Responsibilities

  • Participate in distinct assignments across technical departments for approximately 18–36 months, gaining hands-on experience and mentorship; assignment count and departmental rotations may vary.
  • Design, code, and test the on-premise and cloud-based Alertus Server, mobile applications, and third-party integrations in software development assignments.
  • Assist with the design, development, and maintenance of hardware electronics, including the High Power Speaker Array and other Internet of Things devices.
  • Provide advanced troubleshooting and technical assistance to clients, resolving complex software and hardware issues.
  • Perform manual and automated testing, bug tracking, and validation of hardware and software components.
  • Assist with on-site installation, configuration, and integration of Alertus solutions at client sites across the nation.
  • Support product development, conduct product-requirements research, contribute to generating product requirements, and complete integration work.
  • Build out the Knowledge Base repository with product documentation for customers and internal teams.
  • Provide pre-sales technical expertise, conduct product demonstrations, and design technical solutions for complex client needs.

About the Company

Alertus Technologies

Mass notification solutions to protect lives

Alertus provides customizable, scalable mass notification solutions that help organizations disseminate information during emergencies to protect lives, assets, and business continuity. Its platform connects legacy notification systems to modern audible and visual devices, enabling rapid alerts activated through software and hardware with trainer and 24/7 support. The company differentiates itself through interoperability between old and new systems, cost-effective, customizable offerings, and a full-service approach including training and ongoing support. The goal is to help organizations warn people quickly in emergencies, reduce risk, protect lives and property, and keep operations running smoothly.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Beltsville, MD
Founded
2002

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