Payroll Officer

Job Description

Reporting to the Payroll Specialist, you’ll support the end-to-end processing of our fortnightly payroll and work closely with our Finance and People & Culture teams to ensure payroll information is accurate, complete and submitted on time.

This is a part-time role of 30 hours per week, with flexibility in how these hours are worked. Depending on payroll requirements, your hours may be spread across three to five days. As part of a small payroll team, you’ll also provide cover for the Payroll Specialist during periods of leave, including working some hours over the Christmas holiday period.

Your responsibilities will include:

• Supporting the end-to-end processing of fortnightly payroll, checking calculations and following up on exceptions.
• Processing out-of-cycle payments when required.
• Managing a busy payroll inbox and responding to employee queries in a timely and professional manner.
• Processing new starters and employment variations accurately and within required timeframes.
• Supporting employees with payroll self-service queries.
• Reviewing and maintaining statutory holiday entitlements for casual and part-time employees.
• Maintaining accurate employee information within our payroll systems.
• Liaising with Practice Managers, Regional Managers and other stakeholders to chase outstanding information and resolve payroll discrepancies.
• Supporting timesheet processes and ensuring deadlines and procedures are followed.
• Providing payroll reporting and information to our People & Culture and Finance teams.
• Assisting Finance with general ledger (GL) coding and journals.
• Ensuring IRD employer filing is completed by the required due dates.
• Assisting with financial year-end and audit processes.
• Supporting the administration of company benefit schemes.
• Identifying opportunities to improve payroll processes and internal controls.
• Providing payroll cover during the Payroll Specialist’s leave, including agreed hours over the Christmas break.

You’ll work closely with our Finance and People & Culture teams, Regional Managers, clinicians, Practice Managers and support teams across the Lumino network. Clear communication, proactive follow-up and a willingness to pick up the phone when needed will be essential to your success.

Qualifications

To be successful in this role, you’ll bring:

• Proven experience using PayGlobal is essential 
• Previous experience working in a high-volume payroll environment.
• Strong payroll knowledge and a high level of accuracy and attention to detail.
• The ability to manage competing priorities and meet strict payroll deadlines.
• Confidence working independently while contributing to a small, collaborative team.
• Clear communication skills and the confidence to pick up the phone, follow up outstanding information and resolve queries.
• A proactive approach to problem-solving, with the confidence to ask questions and chase things through to completion.
• The ability to handle confidential employee information with discretion and professionalism.
• Flexibility to work additional hours during busy pay weeks and provide cover for the Payroll Specialist when required, including some hours over the Christmas holiday period.
• Current residence in New Zealand and valid New Zealand work rights.

Additional Information

This role is based at our Auckland CBD Support Office and offers a hybrid working arrangement, with two days in the office and the remaining hours worked from home.

Mondays and Wednesdays are mandatory office days, with flexibility around your additional office day or working arrangements for your remaining hours.

The role is for 30 hours per week, with additional flexibility required during payroll processing weeks to ensure deadlines are met.

You’ll be joining a supportive, close-knit team where collaboration is important and your work makes a real difference to our people across the Lumino network. Based in the heart of Auckland CBD, you’ll also be close to cafés, eateries, shopping and public transport.

If you have strong PayGlobal experience, enjoy working with people and take pride in delivering an accurate and reliable payroll service, we’d love to hear from you!